Quality Assurance Coordinator - Continuous Improvement

emplify GmbH; Mankato (MN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Vision insurance

Life insurance

Disability insurance

Leave of absence

Legal insurance

Gym discounts

Service discounts

Blue365

Employee Assistance Program

Job summary

WITRON is seeking a Quality Assurance Coordinator in Mankato to audit processes, maintain quality documentation, and monitor KPIs for continual improvement of automated warehouse systems.

You will collaborate with Production, Maintenance, and IT to resolve deviations, support corrective actions, and ensure audit readiness across departments while upholding high quality standards and regulatory compliance.

Qualifications

• 2-3 years of experience in a quality assurance or auditing role within manufacturing, supply chain, or automated systems.
• Strong understanding of quality principles, auditing techniques, and continuous improvement methodologies.
• Experience with automated material handling systems and warehouse operations is an asset.

Responsibilities

• Conduct regular audits of operational processes to ensure compliance with WITRON standards and customer expectations.
• Ensure adherence to established procedures and initiate corrective actions when deviations occur.
• Collaborate with Production, Maintenance, and IT teams to identify and resolve process deviations.
• Ensure proper escalation protocols are followed for any quality-related issues.
• Collect, organize, and analyze quality metrics and KPIs.
• Provide regular reports and feedback to the Director of Operational Excellence and other stakeholders.
• Assist with root cause investigations and corrective action tracking.
• Support training initiatives related to quality procedures and standards.
• Promote compliance awareness and audit readiness across departments.
• Participate in initiatives to improve process efficiency and product/service quality.
• Support cross-functional teams in implementing Lean, Six Sigma, or other improvement methodologies.
• Assist in executing action plans based on audit findings and performance reviews.
• Prepare documentation for customer audits and regulatory inspections.
• Ensure compliance with all relevant regulatory and safety standards.
• Maintain open, effective communication with internal and external stakeholders on quality matters.
• Availability to travel up to 10% for training or support.
• Ability to work any shift as required by operational needs.
• Ability to be on-call for urgent quality-related issues.
• Perform other related duties as assigned

Skills

QA auditing

Manufacturing

Data analysis

Communication

MS Office

Education

Engineering degree

Tools

Microsoft Office

Job description

WITRON is seeking a Quality Assurance Coordinator in Mankato to audit processes, maintain quality documentation, and monitor KPIs for continual improvement of automated warehouse systems.

You will collaborate with Production, Maintenance, and IT to resolve deviations, support corrective actions, and ensure audit readiness across departments while upholding high quality standards and regulatory compliance.