Quality Assurance Coordinator - CalAIM

Wellpath / Correct Care Solutions; Santa Rosa (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision benefits

401(k)

Tuition Assistance

DailyPay

Life insurance

Wellness program

Job summary

A healthcare provider in Santa Rosa is seeking an RN Quality Assurance Coordinator to oversee quality performance data in a correctional setting. The role includes managing quality initiatives, conducting audits, and ensuring compliance with healthcare standards. Applicants should have a graduate degree in nursing, relevant QA experience, and a firm understanding of CalAIM policies. This position offers excellent growth opportunities in a supportive environment committed to underserved populations.

Qualifications

• Minimum one year of experience in a relevant field.
• Two or more years of experience in a QA setting or quality certification.
• Background in healthcare quality assurance and understanding of CalAIM policies.

Responsibilities

• Oversee collection and evaluation of quality performance data.
• Conduct audits and reviews to ensure compliance.
• Prepare quality reports for leadership.

Skills

Quality performance data management

Statistical analysis

Collaboration

Training and education

Education

Graduate degree from a nationally accredited nursing program

Tools

Quality tools

Job description

RN Quality Assurance Coordinator – CalAIM

Make a difference every day in the lives of the underserved.

Join a mission‑driven organization with a people‑first culture.

Excellent career growth opportunities.

Join us and find a career that supports:

• Caring for overlooked, underserved, and vulnerable patients
• Diversity, equity, inclusion, and belonging
• Autonomy in a warm team environment
• Growth and training

Perks and Benefits

In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401(k), we foster a work‑life balance for team members and their families to support physical, mental, and financial well‑being including:

• DailyPay – receive your money as you earn it!
• Tuition Assistance and dependent scholarships
• Employee Assistance Program (EAP) including free counseling and health coaching
• Company‑paid life insurance
• Tax‑free Health Spending Accounts (HSA)
• Wellness program featuring fitness memberships and product discounts
• Preferred banking partnership and discounted rates for home and auto loans

*Eligibility for perks and benefits varies based on employee type and length of service.

Why Us

Now is your moment to make a difference in the lives of the underserved. If there is one unifying characteristic of everyone on our team, it is the deep desire to make a difference by helping society's most vulnerable and often overlooked individuals. Every day we have the distinct honor and responsibility to show up with non‑judgmental compassion to provide hope and healing to those who need it most. For those whose calling it is to serve others, now is your moment to join our mission to provide quality care to every patient with compassion, collaboration, and innovation, to live our mantra to “Always Do the Right Thing!” and to collectively do our part to heal the world, one patient at a time.

Wellpath sees hundreds of thousands of unique individuals in their facilities month over month and a very large percent of those individuals receive direct clinical care, which includes lives saved by Narcan.

We offer ongoing training and development opportunities for licensed and unlicensed healthcare team members, and have best‑in‑class clinical resources for training, education, and point‑of‑care support.

How you make a difference

Under the direction of facility leadership, the Quality Assurance Coordinator oversees the collection, evaluation, and reporting of quality performance data within a correctional setting. This role supports quality improvement programs by maintaining accurate documentation and ensuring compliance with state and federal healthcare standards. The position plays a key role in monitoring program performance, conducting audits, and reviewing medical records to support continuous improvement. The coordinator prepares reports, collaborates with leadership on corrective actions, and supports training and education efforts. This role is also responsible for quality initiatives specific to the CalAIM Justice‑Involved population.

Key Responsibilities

• Collect, analyze, and manage quality performance data using appropriate quality tools and statistical methods.
• Design, conduct, and evaluate audits, chart reviews, and documentation reviews to ensure accuracy and compliance.
• Prepare and coordinate performance and quality reports for internal leadership and external reporting needs.
• Monitor facility quality control plans and CalAIM program metrics, identifying gaps and trends.
• Collaborate with site and regional leadership to develop training, corrective action plans, and quality improvement initiatives.

Qualifications & Requirements

Education

• Graduate degree from a nationally accredited nursing program.
• Training in processes and quality tools.

Experience

• Minimum one (1) year of experience.
• Two (2) or more years of experience working in a QA setting or holding a certificate in quality (e.g., Green Belt, Certified Quality Technician, Quality Improvement Associate, or Quality Inspector).
• A background in healthcare quality assurance and a solid understanding of CalAIM policies and Medi‑Cal requirements are essential for success in this role.
• Previous correctional/detention facility experience.

Licenses/Certifications

• Current lifesaving BLS certification through AHA (must be maintained).
• Current lifesaving ACLS certification through AHA (must be maintained).

Must be an RN.

We are an Equal Employment Opportunity/Affirmative Action Employer

We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you are excited about a role but your experience doesn’t seem to align perfectly with every element of the job description, we encourage you to apply. You may be just the right candidate for this, or one of our many other roles.