Quality Assurance Coordinator

LSG Lufthansa Service Holding AG; Orlando (FL); On-site; USD 32,000 - 43,000; Full time

Job summary

SkyChefs in Orlando, FL is seeking a Quality Assurance Coordinator to support food safety, QA, and sanitation programs in a fast-paced airline catering operation. You will collaborate with Production, Warehouse, Transportation, and Operations to ensure products meet company standards and regulatory requirements, and you will help maintain audit readiness.

The role emphasizes performing inspections, documenting HACCP logs, training staff, and driving continuous improvement in sanitation and

Qualifications

• High School Diploma or equivalent
• Bi-lingual English and Spanish
• Proficient with computers and MS Office; trend charts; SOPs; calculators and thermometers
• Food industry QA experience a plus
• Ability to work in cold environment (<40°F)
• Self-motivated; works with minimal supervision
• Able to lift/push 25 lbs
• Strong math, analytical, verbal, written, interpersonal & organizational skills
• Fast-paced environment; works with large groups
• Weekend/holiday availability

Responsibilities

• Maintain records and KPIs for Quality, GMPs, HACCP docs
• Monitor GMP compliance and temperature checks
• Perform environmental swabs and lab submissions
• Assist QA Manager with training and process improvements
• Support audits and USDA/health compliance
• Train hourly staff as needed

Skills

Bi-lingual English

Bi-lingual Spanish

MS Office

Trend charts

SOPs

Calculators

Thermometers

Weight scales

ATP testing equipment

Metal detector

Mechanical portioning equipment

Education

High School Diploma or equivalent

Tools

Microsoft Office

Thermometers

Weight scales

ATP testing equipment

Metal detector

Job description

Job Title:Quality Assurance Coordinator
Job Location:Orlando-USA-32827
Work Location Type:On-Site
Salary Range:$15.27 - 20.84 per hour

About us

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.

Role Purpose Statement

The Quality Assurance Coordinator is responsible for supporting and maintaining food safety, quality assurance, regulatory compliance, and sanitation programs within a fast-paced airline catering operation. This role partners closely with Production, Warehouse, Transportation, and Operations teams to ensure all products meet company standards, customer requirements, and applicable food safety regulations.

The coordinator plays a key role in monitoring food safety and quality systems, conducting facility inspections, verifying sanitation effectiveness, maintaining compliance documentation, and supporting continuous improvement initiatives. This position helps ensure audit readiness while promoting a strong culture of food safety and quality throughout the facility.

Main Accountabilities

• Maintain and initiate all recordkeeping and key performance indicators pertinent to the Quality Department and GQS to include, but not limited to Food Safety, Sanitation, Regulatory Agencies (County Health, State Health Dept. and FDA), internal customers (LHI) and airline customers
• Daily monitor of Good Manufacturing Practices (GMPs) for compliance
• Verify of coolers and freezer room temperature for compliance
• Perform environmental swabs and microbiological sampling, submittal to local laboratory for analysis
• Obtain Chef Table samples to verify compliance to specification
• Assist the Quality Manager in specific training and daily initiatives addressing quality, food safety, and sanitation issues to drive process improvements
• Conduct work station inspections to verify compliance (gold standard verification, specs, sanitizer, food temperatures, HACCP documentation, phf set-up)
• Conduct portion control weight compliance to specifications
• Conduct inspection checks (dispatch, galley, non-bonded, bonded, equipment)
• Verify Hazard Analysis and Critical Control Points (HACCP) logs and other documents are accurately completed on a daily basis
• Create charts, trending reports, training materials and visuals
• Maintain, monitor standards and train employees in compliance to the Regulated Garbage Standards to meet USDA requirements
• Supports the Jump-off (commissary) locations with oversight
• Train hourly employees as needed
• Perform other tasks as requested

Knowledge, Skills and Experience

• High School Diploma or equivalent
• Bi-lingual in English and Spanish
• Proficient in using computer and basic software such as Microsoft, create and maintain trending charts, SOP’s, use of calculator, weight scales, and thermometers, metal detector, ATP testing equipment, mechanical food portioning and processing equipment.
• Previous food industry and quality assurance experience a plus
• Ability to work in cold environment (<40*F)
• Ability to work with minimum to no supervision, act in liaison of the Supervisor, self-starter, and problem solver.
• Ability to lift/push a minimum of 25 lbs.
• Strong mathematical, analytical, verbal, written, interpersonal and organizational skills
• Ability to work in fast paced environment with large groups
• Must be flexible to work weekends/holidays

SkyChefs is an EEO and Affiantative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

SkyChefs is an EEO and Affiantative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.