Quality Assurance Coordinator

Caregiver; Knoxville (TN); On-site; USD 60,000 - 75,000; Full time

Job summary

Caregiver is seeking a Quality Compliance Coordinator to oversee incident management and staff training related to risk management. The role ensures accurate reporting, investigations, and documentation to safeguard client well-being.

The ideal candidate has a behavioral sciences background with at least two years of experience in developmental, intellectual, or physical disabilities, and the ability to deliver effective learning programs.

Qualifications

• Bachelor's degree in behavioral sciences preferred.
• Minimum of 2 years experience working with developmental and intellectual and/or physical disabilities.
• Ability to develop, implement and deliver effective learning and development programs.
• Strong organizational, interpersonal and decision-making skills.

Responsibilities

• Manages all aspects of the region's incident reporting program including communications, training, investigations and follow-up, reporting, record keeping.
• Provides necessary incident training oversight as required by local, state and federal regulations and Omni Visions policy, including basic CPR/First Aid.
• Analyzes incident data and prepares management reports. Uses data to identify potential exposure to the organization and recommends appropriate protection measures and education programs.
• Administrative duties to ensure employees have appropriate documentation, including, but not limited to physical exams, TB testing, etc.
• Responsible for preventing abuse of clients by following screening requirements, attending training, communicating expectations & boundaries, ensuring accountability for policy violations, conducting investigations, and preparing reports for the BOD.
• Conducts program audits to measure compliance and effectiveness and develops and implements program updates utilizing best practices.
• Other duties as assigned.

Skills

Incident management

Staff training

Data analysis

Documentation

Regulatory compliance

Education

Bachelor's degree in behavioral sciences

Job description

Description

The Quality Compliance Coordinator is responsible for coordinating all incident management efforts and providing oversight for addressing incidents and providing staff training associated with risk management.

Essential Functions and Responsibilities

• Manages all aspects of the region's incident reporting program including communications, training, investigations and follow-up, reporting, record keeping.
• Provides necessary incident training oversight as required by local, state and federal regulations and Omni Visions policy, including basic CPR/First Aid.
• Analyzes incident data and prepares management reports. Uses data to identify potential exposure to the organization and recommends appropriate protection measures and education programs.
• Administrative duties to ensure employees have appropriate documentation, including, but not limited to physical exams, TB testing, etc.
• Responsible for preventing abuse of clients by following screening requirements, attending training, communicating expectations & boundaries, ensuring accountability for policy violations, conducting investigations, and preparing reports for the BOD.
• Conducts program audits to measure compliance and effectiveness and develops and implements program updates utilizing best practices.
• Other duties as assigned.

Requirements

Education and/ or Experience

• Bachelor's degree in the behavioral sciences preferred.
• Minimum of 2 years prior experience working developmental and intellectual and/or physical disabilities required
• Demonstrated ability to develop, implement and deliver effective learning and development programs.
• Strong organizational, interpersonal and decision-making skills; or any equivalent combination of education and experience