Quality Assurance Coordinator

Birk Manufacturing Inc.; East Lyme (CT); On-site; USD 55,000 - 75,000; Full time

Job summary

Birk Manufacturing Inc. seeks a Quality Assurance Coordinator to support the company Quality Management System by documenting internal and external quality documents. The role focuses on controlled forms, contract review, and ensuring products meet customer requirements.

Responsibilities include maintaining documentation, compiling audit material, assisting in change management, and promoting a culture of quality while addressing customer feedback and onboarding new staff.

Qualifications

• High school diploma is required.
• Minimum 3 years’ experience working in an ISO certified manufacturing facility.
• PC literate with working knowledge of MS Office Suite.

Responsibilities

• Ensure proper documentation through the creation, maintenance, and use of controlled forms.
• Verify that customer requirements are met for all products leaving the Quality Assurance office.
• Perform contract review and ensure the outputs are documented.
• Maintains control of documentation and records.
• Compile documentation for audit readiness.
• Support all audit requests as necessary.
• Prepare and review certifications.
• Assist in change management.
• Promote a culture of Quality.
• Address customer feedback.
• Coordinates onboarding.
• Facilitate Training.

Skills

Engineering Drawing review

Contract review

Internal and external communication

Organizational Skills

Problem Solving/Analysis

Technical understanding

Computer literacy

Time Management

Education

High school diploma

Tools

MS Office

Job description

Summary/Overview:

The role of the Quality Assurance Coordinator is to support the documentation of all Quality documents which are issued internally and externally in support of the company’s Quality Management System as required by management.

Essential Functions:

• Ensure proper documentation through the creation, maintenance, and use of controlled forms.
• Verify that customer requirements are met for all products leaving the Quality Assurance office.
• Perform contract review and ensure the outputs are documented.
• Maintains control of documentation and records.
• Compile documentation for audit readiness.
• Support all audit requests as necessary.
• Prepare and review certifications.
• Assist in change management.
• Promote a culture of Quality.
• Address customer feedback.
• Coordinates onboarding.
• Facilitate Training.

Competencies:

1. 1. Engineering Drawing review
2. 2. Contract review
3. 3. Internal and external communication
4. 4. Organizational Skills
5. 5. Problem Solving/Analysis
6. 6. Technical understanding
7. 7. Computer literacy
8. 8. Time Management

Supervisory Responsibility:

N/A.

Work Environment:

(revise as needed)

This job operates in a professional office environment. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Some of the work will require exposure to loud noises or fumes in the manufacturing environment.

Requirements

Required Education and Experience

(revise as needed)

1. 1. High school diploma required.
2. 2. Minimum (3) years’ experience working in an ISO certified manufacturing facility.
3. 3. PC literate with working knowledge of MS Office Suite.

Preferred Education and Experience:

(revise as needed)

1. 1. Would be nice to have the following training, experience, education, certification, etc. but not a necessity or essential to perform the job.

• a. Experience with AS9102 FAIR Forms.
• b. Experience with change management.
• c. Bilingual (English/Spanish)