Document Controller/Safety Coordinator

Menk USA; Sterling (IL); On-site; USD 60,000 - 90,000; Full time

Job summary

Menk USA is looking for a Quality Assurance professional to support day-to-day QMS activities and execute the safety program across management and manufacturing teams. The role includes internal and external audits, change control, and policy upkeep to maintain ISO 9001:2015 compliance.

The position emphasizes 5S standards, incident investigations with root cause analysis, and cross-functional collaboration to ensure quality and safety adherence throughout operations.

Qualifications

• Certified ISO 9001 Internal Auditor or Lead Auditor.
• 1–2 years of experience in a fast-paced office environment (e.g., ISO 9001).
• Customer service oriented with exceptional interpersonal skills.
• 1–2 years of active internal auditing in manufacturing or ISO 9001 environment.
• Associate's Degree; OSHA 10-hour training.

Responsibilities

• Maintain QMS documents and architecture; ensure alignment with standards.
• Manage change control for quality documents with stakeholder review.
• Plan, perform and track internal audits (~4 per month) and master schedule.
• Audit effectiveness of QMS; perform external/supplier audits.
• Support safety management, training and safety meetings.
• Create/update internal safety and environmental policies.
• Participate in inventory as requested; sustain 5S standards.
• Investigate incidents with root-cause analysis and corrective actions.
• Ensure ISO 9001:2015 and safety compliance across the site.

Skills

Auditing (ISO 9001)

Quality management

Documentation control

Time management

Attention to detail

Customer service

Interpersonal skills

Education

Associate's Degree

OSHA 10-hour

Tools

Microsoft Office

Office Equipment

Job description

The purpose of this role is to: To support the day-to-day functions of the Company by performing activities to maintain the Quality Management System, and to execute all aspects of the safety program including, development, implementation and training to all members of the Management and manufacturing teams.

Essential Duties and Responsibilities:

• Assure that quality documents are aligned with the quality document architecture and standards.
• Manage the change control process for new and revised quality documentation and ensure appropriate stakeholder review and approval of these documents.
• Develop, maintain, and execute an internal audit role across multifunctional areas to ensure compliance with yearly audit requirements, conducting approximately 4 internal audits per month and maintaining the master audit schedule in accordance with ISO 9001 standards
• Perform internal audits of the effectiveness of the Quality Management System (QMS) process.
• Perform external/supplier audits.
• Manages and keeps the QMS updated as necessary.
• Supports all departments in controlling required documentation.
• Participates in the coordination of safety management, training and facilitates company safety meetings.
• Create and/or update internal safety and environmental policies as needed.
• Participate in inventory as requested.
• Actively support and sustain 5S standards by maintaining organization, cleanliness, and visual controls within the work area at all times.
• Performs other related duties as assigned to support organizational goals

Quality Related Responsibilities:

• Participates in the incident investigation process, including root cause analysis and identification of corrective action plans, and track completion of corrective actions.
• Ensures company-wide compliance with all aspects of ISO9001:2015 and safety initiatives.

Skills:

• Basic office Equipment – Print/copy/fax machine, computer, phone
• Microsoft Office Products – Word, Excel, Outlook, PowerPoint, Access
• Good Time Management
• Ability to adhere to timelines
• Excellent attention to detail

Experience:

• Certified ISO 9001 Internal Auditor or Lead Auditor
• Minimum of 1-2 years' experience of working in a fast-paced office environment (e.g., ISO 9001).
• Customer Service oriented; exceptional interpersonal skills
• Minimum 1–2 years of active internal auditing experience in a manufacturing or ISO 9001-certified environment.

Education and Qualifications:

• An excellent understanding of OSHA standards and an OSHA 10-hour
• Sound research and investigative skills
• Associate's Degree