Quality Assurance Associate - Medicaid

Conduent Business Solutions France; Helena (MT); Remote; USD 35,000 - 40,000; Full time

Job summary

Conduent Business Solutions France is seeking a Quality Assurance Associate to join their team. The role involves completing internal audits and analyzing departmental performance in a remote setting. Applicants should possess a high school diploma and experience in Medicaid or Insurance, as well as strong skills in Microsoft Office and attention to detail. The position offers competitive pay and various employee benefits, fostering a positive work environment.

Benefits

Paid Training

Medical, dental and vision benefits

401K and matching

Employee discount program

Career growth opportunities

Positive employee friendly culture

Qualifications

• Experience working with Medicaid or Insurance required.
• Quality Assurance experience with Medicaid or Insurance preferred.

Responsibilities

• Analyze work produced for errors.
• Monitor transactions to ensure compliance against performance standards.
• Develop and implement key process improvements.

Skills

Attention to detail

Time management

Communication

Education

High school diploma or GED equivalent

Tools

Microsoft Office

Job description

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Join to apply for the Quality Assurance Associate - Medicaid role at Conduent Business Solutions France

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Quality Assurance Associate

Location: Remote – US Only

Salary: $17.00/hr., plus benefits

Schedule: 8:00 am - 5:00pm (MST), Monday – Friday

About The Quality Assurance Associate Role

The individual who fills this position will be responsible for completing internal audit reviews for Quality Assurance. Analyze, and conducting internal audits of department performance. Supporting functions that enable the effective and efficient delivery of services and products. Partnering with operational teams to improve & transform business (processes), optimize knowledge, skills, productivity, quality and ensure compliance.

Responsibilities/Duties

• Analyze work produced for errors.
• Monitors transactions to ensure compliance against performance standards.
• Develops and implements key process improvements.
• Assists in development of systematic approaches for assuring high quality services.
• Partners with team peers, collaborating on areas of opportunity that have been identified.
• Interacts with work leaders, supervisors and managers.
• Detects, analyzes and reports fraudulent activities.
• Other duties as assigned.
  
  

Job Requirements

• High school diploma or GED equivalent.
• Experience working with Medicaid or Insurance required
  
  

Desired Skills and Attributes/Successful candidates will have the following skills:

• Quality Assurance experience with Medicaid or Insurance preferred
• Proficiency in Microsoft Office, including Access, Excel, Outlook, and Word
• Exceptional attention to detail
• Exceptional time management abilities
• Excellent communication skills
• Capability to handle multiple tasks simultaneously
  
  

What’s in it for you?

Here are a few good reasons in addition to competitive pay to work at Conduent:

• Paid Training
• Medical, dental and vision benefits
• 401K and matching
• Employee discount program
• Career growth opportunities
• Positive employee friendly culture
  
  

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate is $17.00.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [e-mail]. You may also click here to access Conduent's ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [e-mail]. You may also click here to access Conduent's ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

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