Quality Assurance Associate

Nutrafol; United States; Remote; USD 70,000 - 85,000; Full time

Job summary

Nutrafol is seeking a Quality Assurance Associate to ensure compliance and quality in dietary supplements. This role involves processing quality complaints, maintaining supplier qualifications, and collaborating with cross-functional teams to support product releases. The ideal candidate will have a Bachelor's in a relevant field and experience in the dietary supplement industry, along with strong analytical and communication skills.

Benefits

Fully remote work experience

Comprehensive medical, dental, and vision package

401K with employer match

Quarterly Bonus Program

Flexible PTO

Free lunch on Tuesdays and Thursdays

Monthly wellness stipend

Annual learning & development stipend

Free meditation app membership

Free Nutrafol subscription

Qualifications

• 3+ years of US dietary supplement/Consumer Healthcare Quality experience.
• Knowledge of FDA laws and cGMP standards.
• Applied technical knowledge for GMP compliance.

Responsibilities

• Process and review product quality complaints and create summaries.
• Process Certificates of Analysis for finished goods.
• Maintain supplier certificates and FDA registrations.

Skills

Analytical skills

Collaboration

Critical thinking

Prioritization

Education

Bachelor’s degree in quality assurance, science, medical sciences, pharmacology

Job description

#KeepGrowing with Nutrafol

We’re a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey.

Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation.

Keep growing. It’s our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow.

About You

As a Quality Assurance Associate for Nutrafol, you will be responsible for executing day-to-day quality assurance activities, to ensure dietary supplement QA GMP compliance in an exciting, growing company. You will bring expertise and experience in the dietary supplement category and have strong knowledge and experience in executing QA GMP processes and procedures. Your knowledge and experience will enable Nutrafol to continue to grow as a competitive and agile business, enabling speed to market and competitive product claims, within global regulated industry segments. As QA associate, you will be responsible for executing end-to-end QA support that will help grow and protect the business.

Responsibilities

• Supporting the Product Quality Complaint Program: Processing and Reviewing product quality complaints within the Veeva QualityOne system. Creating investigation summaries for product complaints. Trending data and creating monthly and quarterly reports. Identifying CAPAs as applicable based on investigations and/or trends. Working with suppliers as required for investigations and corrective actions. Working with Customer Service as required
• Supporting the Product Release Program: Processing and Reviewing Certificates of Analysis for finished good lots. Processing and Reviewing Certificates of Conformances for packaged units. Logging testing results
• Supporting the Supplier Qualification Program: Maintaining on-hand supplier certificates up to date. Maintaining on-hand supplier FDA registrations up to date
• Assist as needed in day-to-day QA GMP compliance activities to protect the brand while driving growth ambition, which can include but it is not limited to: Artwork review, Change Control Action Items
• Partner with other functions like R&D, Supply Chain, and RA to ensure timely QA deliveries
• Work with internal and external companies to ensure appropriate QA deadlines are being met to ensure end-to-end regulatory compliance for the business
• Participate as an effective member of cross-functional product teams
• Assist with additional quality projects/tasks
  
  

Requirements:

• Bachelor’s degree in quality assurance, science, medical sciences, pharmacology etc.; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job
• 3+ years of direct US dietary supplement/Consumer Healthcare Quality experience
• Knowledge and experience on FDA and applicable laws and regulations, as well as of cGMP standards
• Hands-on experience executing QA GMP compliance for a broad portfolio of dietary supplements or related products
• Applied technical knowledge to ensure GMP standards are met throughout the product life cycle
• Effective prioritization skills and the ability to execute on multiple projects, collaboratively and independently, in an agile environment
• Proven ability to communicate and collaborate effectively with a variety of audiences, both internal and external
• Strong analytical, organization and critical thinking skills
  
  

Preferred

• Cosmetics category experience
  
  

Nutrafol takes into consideration a wide range of factors in final compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package.

Salary Range

$70,000 - $85,000 USD

Perks & Benefits

• Fully remote work experience
• Comprehensive medical, dental, and vision package, including FSA program
• 401K with employer match
• Quarterly Bonus Program
• Flexible PTO
• Two company-wide wellness breaks every day
• Free lunch on us every Tuesday and Thursday via Seamless/Grubhub
• Monthly wellness stipend
• Monthly internet stipend
• Monthly cell phone stipend
• Annual learning & development stipend
• Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays
• Free meditation app membership (Headspace)
• Free Nutrafol subscription
• Pet insurance and benefit programs
  
  

California residents may review our CCPA notice here.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Retail

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