Quality Assurance Assistant (Remote)

New York Psychotherapy and Counseling Center (NYPCC); New York (NY); Remote; USD 40,000 - 60,000; Full time

Job summary

A leading mental health service provider in New York is seeking a Quality Assurance Assistant to support the QA team by managing data and administrative tasks. Responsibilities include generating reports, organizing meetings, and ensuring compliance within the team. The ideal candidate should have strong organizational skills and attention to detail. This position offers an opportunity to contribute to effective quality assurance processes within the agency.

Responsibilities

• Provide administrative support to the QA team.
• Project management support.
• Generate and maintain accurate data using spreadsheets.
• Follow up with staff regarding QA issues.
• Organize agendas and maintain order within shared folders.
• Take meeting minutes.
• Accurately prioritize tasks given by the QA team.

Job description

The Quality Assurance Assistant provides support to the QA Manager and QA team members by generating and distributing reports and finding areas that can benefit from improvement, to assist in maintaining agency compliance.

Responsibilities

• Provide Administrative Support to the QA team
• Project management support
• Generate and maintain accurate data using spreadsheets
• Follow up with staff regarding QA issues and track outstanding issues
• Organize agendas, generating meeting minutes, and maintaining order within the team shared folders
• Take meeting minutes.
• Accurately plan, organize and prioritize tasks given by the QA team
• Perform other duties as assigned by the QA team