Quality Assurance and Improvement Strategist (Operations and Policy Analyst 3)

Oregon State Government Jobs; Portland (OR); Remote; USD 80,000 - 100,000; Full time

Job summary

A state health agency is seeking a Quality Assurance and Improvement Strategist to enhance quality in the Universally offered Home Visiting program. The role involves managing QAQI policies and coordinating with program staff to improve health outcomes, effectiveness, and accountability. Ideal candidates should have a background in public health and experience in data analysis. This position is primarily remote with some in-person requirements.

Benefits

Excellent medical, vision, and dental benefits

Paid holidays and sick leave

Retirement plan membership

Training opportunities

Qualifications

• A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science.
• Four years of professional-level evaluative, analytical and planning work.
• Experience with healthcare systems is a plus.

Responsibilities

• Lead and execute QA/QI assessments and policy work.
• Develop and manage a QAQI plan and policy.
• Assure improvement to health outcomes and performance.

Skills

Public Health Knowledge

Data Analysis

Quality Assurance

Collaboration Skills

Education

Bachelor's Degree in Business or Public Administration

Equivalent experience

Job description

Initial Posting Date:

08/02/2025

Application Deadline:

08/17/2025

Agency:

Oregon Health Authority

Salary Range:

$6,123 - $9,409

Position Type:

Employee

Position Title:

Quality Assurance and Improvement Strategist (Operations and Policy Analyst 3)

Job Description:

Opportunity Awaits, Apply Today! - Quality Assurance and Improvement Strategist (Operations and Policy Analyst 3)

The Oregon Health Authority (OHA), Public Health Division (PHD), Family and Child Health Section (FCH) is recruiting for a Quality Assurance and Improvement Strategist (Operations and Policy Analyst 3) to lead, plan, coordinate and execute all aspects of Quality Assurance and Continuous Quality Improvement (QA/QI) assessment and policy work for the Universally offered Home Visiting (UoHV) program called Family Connects Oregon (FCO). This includes development and management of a QAQI plan, QAQI policy and procedures, and assessment and reporting of QAQI outcomes. The Quality Assurance and Improvement Strategist will focus on assuring measurable improvement to FCO’s utilization, effectiveness, performance, accountability, efficiency, outcomes, and other measures of quality, ultimately contributing to improved population health including health equity in Oregon. The strategist will work in close coordination and consultation with the other FCO program staff, members of the FCH home visiting team, the FCH Assessment, Evaluation, and Informatics (AEI) Team, and the FCO Advisory Committee, to ensure home visiting design, implementation, and results in Oregon meet determined quality standards.

For a full review of the position description, pleaseclick here.

If this opportunity aligns with your strengths, background, and commitment to fostering inclusivity, we encourage you to apply! At the Oregon Health Authority (OHA), we value diversity and encourage applicants from all backgrounds and experiences to help us build a stronger, more equitable future for all.

What We Are Looking For

Minimum Qualifications: These qualifications must be visible in your application for consideration.

A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work.
OR
Any combination of experience and education equivalent to seven years of experience that typically supports the knowledge and skills for the classification.

Desired Attributes: The following are skills and lived experiences that we have identified as key to success in this role at OHA. These are the attributes we are looking for in our top candidate. If you possess any of these, please let us know in your application.

• Experience with Public Health, Maternal and Child Health, and/or healthcare systems. Bonus if healthcare business experience.
• Experience participating in build of complex program with varied partners of sometimes conflicting viewpoints.
• Background in Quality Assurance and Improvement (QAQI) planning, data collection, analysis, and reporting.
• Experience identifying barriers to success on a program or system level and developing solutions.
• Consensus builder and collaborator; experience working with partners to achieve a goal.
• Experience in advancing health equity, addressing systemic health inequities and collaborating with diverse communities.

Application Guidance

How to Apply: Submission Requirements - At the time of application, ensure the work history in your applicant profile is up to date and attach a current copy of your resume, and cover letter.

• External Candidates: Visit the State of Oregon job opportunities webpage to submit your application. Be sure to follow all application submission requirements.
• Internal Candidates: Current State of Oregon employees must apply through their employee Workday login. Be sure to follow all application submission requirements.

This job posting requires a resume and cover letter. Failure to upload any of the required documents will result in your application being disqualified.

After You Apply:

• Before the job announcement closes, log in to your Workday account to check for pending tasks under “My Applications” and complete them.
• Remember to check your email (including your junk folder) and Workday inbox for updates on your application.
• We value our veterans! To ensure the security of your information, kindly follow the instructions for how to submit your Veteran documents for preference found here. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

Reminders:

• Your candidate profile and application materials are great opportunities to showcase your interest in the position and highlight your skills and experience. Submissions will be screened for consistency and communication skills, including attention to detail, spelling, and grammar. For more tips and guidance, check out What you need to know to get the job!
• This announcement is for one, full-time/permanent, representation: Service Employees International Union (SEIU), Quality Assurance and Improvement Strategist (Operations and Policy Analyst 3) position based in Portland, Oregon.
• This is a remote position. Please check SECTION 4. WORKING CONDITIONS, of the position description linked above to review more details regarding the details surrounding the working conditions.
  • 90-95% of this work may be conducted remotely at an alternate worksite with full access to the needed operating systems and technology. However, there are times that the work will need to be conducted at the primary work location listed in this announcement, the Portland State Office Building located at 800 NE Oregon Street, Portland, OR 97232. Work location can be changed at any time at the discretion of the hiring manager. Requires some in-state and out-of-state travel with overnight stays. Requires occasional weekend and evening hours.
• Please download and save a copy of this job announcement and linked position description, as it is not available after the application deadline. For questions about the announcement, or if you require an alternate format to apply, please contact the Senior recruiter, Elizabeth Chine at: [e-mail] or call 971-718-1114

Benefits of Joining Our Team

We offer a workplace that balances productivity with enjoyment;promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate with a team of bright individuals to work with and learn from. If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authorityis the place for you. We also offer a competitive benefits package including:

• Excellent medical, vision, and dental benefits package for the employee and qualified family members with a very low monthly out-of-pocket cost.
• Optional life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
• Employee benefits include 11 paid holidays, 3 personal business days, 8 hours of monthly sick leave, and vacation accrual starting at 8 hours per month.
• Possible eligibility for the Public Service Loan Forgiveness Program.
• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).

• Training opportunities that will help grow your career with the State of Oregon.

Additional Details

• The information in your application will be used to complete an Equal Pay Analysis to determine salary placement upon hire. Visit the Department of Administrative Services Equal Pay Analysis Webpage for more information.
• The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Review the Classification and Compensation page for more details on the classification.
• Agency does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. OHA will use E-Verify to confirm that you are authorized to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.

Helpful Links & Resources

How to Set Job Alerts | Workday Applicant FAQ | Oregon Health Authority | Facebook | Instagram | LinkedIn | Veterans Resources

The Oregon Health Authority is an affirmative action and equal opportunity employer, committed to fair employment practices and pay equity for all employees. We do not discriminate based on any protected class—including race, sex, veteran status, disability, age, color, religion, national origin, marital status, or sexual orientation—and we do not screen applicants based on current or past compensation. Salary is determined through a fair review of your education, experience, and training as it relates to the position.

OHA is an anti-racist organization working to eliminate health inequities and dismantle structural barriers that impact underserved communities. Join us in advancing our Strategic Plan and building a more equitable Oregon.