Quality Assurance and Fidelity Director

Marshall University; Huntington (WV); Remote; USD 70,000 - 90,000; Full time

Job summary

Marshall University is seeking a Quality Assurance and Fidelity Director to implement QA efforts, analyze data, and produce reports while supervising staff. This remote position requires collaboration with state entities and expertise in the wraparound process, contributing to enhancing quality assurance standards.

Qualifications

• Experience in the wraparound process and TCOM is required.
• Must be certified in CANS; Expert or Advanced CANS Expert status preferred.
• Ability to work with large data sets and develop useful reports.

Responsibilities

• Establish fidelity plans for TCOM and Wraparound.
• Provide training and technical assistance regarding fidelity instruments.
• Supervise TCOM and Fidelity Experts.

Skills

Data Analysis

Collaboration

Supervision

Training Delivery

Knowledge of Wraparound Process

Education

Certification in Child Adolescent Needs and Strengths Tool (CANS)

Job description

Marshall University is contracted to perform various quality assurance and fidelity activities for the state of WV. The Quality Assurance and Fidelity Director will be responsible for working with the state to implement QA and Fidelity efforts, analyze data, and produce reports with plans for improvement.

Applicants can be located anywhere in WV or bordering states but must have worked with WV youth. The position is remote.

DUTIES AND RESPONSIBILITIES

1. Responsible for working with the TCOM Director to establish fidelity plans for TCOM and Wraparound.
2. Collaborate with the National Wraparound Implementation Center and the Wraparound Evaluation and Research Team to implement the WFI-EZ and the DART.
3. Coordinate with the Public Consulting Group and the WV CANS System to ensure the system is functional for all provider types.
4. Provide training and technical assistance regarding fidelity instruments and processes.
5. Supervise the TCOM and Fidelity Experts (Wraparound Focused) staff.
6. Must be able to work from home and have flexible hours.
7. Must be certified in the Child Adolescent Needs and Strengths Tool (CANS); Expert or Advanced CANS Expert status is preferred but not required.
8. Experience in the wraparound process and TCOM is required.
9. Ability to work with large data sets and develop useful reports.
10. Ability to organize and deliver training to diverse groups, work through barriers, and collaborate with DHHR and community agencies.
11. Knowledge of the Wraparound process and proficiency in various databases and virtual training platforms.
12. Perform other duties as assigned.

About the company

Marshall University is a public research university located in Huntington, West Virginia.

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