Quality Assurance Analyst I

Socket.dev; Fort Wayne (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Brotherhood Mutual Insurance Company seeks a Quality Assurance Analyst I for its Corporate Office in Fort Wayne, IN. The role focuses on evaluating web application functionality under supervision to ensure quality, system integrity, and user satisfaction.

Responsibilities include manual testing across multiple testing types, designing and maintaining test plans and automated scripts, and supporting release activities while coordinating with project teams.

Qualifications

• Associate degree in IT or business is required.
• Bachelor’s degree in IT or business is desired.
• 1+ year in IT or software testing is preferred.
• Certifications in software testing are desirable.
• Exposure to the insurance industry is desirable.

Responsibilities

• Perform manual testing including exploratory, functional, non-functional, regression, and system integration testing.
• Design, write, execute, and maintain test plans and automated test scripts.
• Assist with release management activities and communication.
• Assist project team during acceptance criteria and definition of done discussions.
• Participate in project planning to determine testing scope and estimates.
• Identify, report, prioritize, and track defects and verify fixes.
• Participate in daily stand-ups and communicate with project managers and team members.
• Utilize tools and procedures to monitor and supplement testing (manual and automated).
• Compile test results and communicate with project team members.

Skills

QA methodologies

Agile

Test plans

SQL basics

Communication

Team player

Education

Associate's degree in IT or business

Bachelor’s degree in IT or business

Certifications in software testing

Job description

Job Title: Quality Assurance Analyst I

FLSA Status: Exempt

Job Family: Information Technology

Department: IT - Business Assurance

Location: Corporate Office (Fort Wayne, IN)

JOB SUMMARY

Evaluate all aspects of web application functionality with supervision to validate application quality, system integrity, appropriate fulfillment of user requirements, and overall user experience.

POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Perform manual testing including exploratory, functional, non-functional, regression, and system
  integration testing for client-facing applications and back-end systems.
• Design, write, execute, and maintain test plans and automated test scripts.
• Assist with release management activities and communication.
• Assist project team during acceptance criteria and definition of done discussions.
• Participate in project planning activities to determine testing scope and estimates.
• Identify, report, prioritize, and track defects and evaluate fixes.
• Participate in daily stand-ups, communicating effectively with project managers and team
  members.
• Utilize tools and procedures to monitor and supplement testing (manual and automated).
• Compile test results and communicate with project team members.
• Complete other projects as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrate knowledge of software QA methodologies, development life cycles, principles, and
  processes.
• Possess a basic understanding of Agile development methodologies (Scrum and Kanban).
• Demonstrate familiarity with writing clear, concise, and comprehensive test plans and test cases.
• Must be detail-oriented, demonstrate clarity, and work well as a team member.
• Must possess basic SQL skills.
• Demonstrate strong verbal, written, and listening skills.
• Effectively interface with external contacts, Brotherhood employees, managers, and department
  staff members.

EDUCATION AND/OR EXPERIENCE

List Degree Requirement, Years' Experience, and Certifications

• Associate's degree in IT, business, or equivalent degree required.
• Bachelor’s degree in IT, business, or an equivalent degree is desired.
• One or more years working in IT, software testing, or a related field is preferred.
• Certifications within the software testing discipline or equivalent is desired.
• Exposure to and understanding the insurance industry is desired.

Terms and Conditions

This description is intended to describe the general content of and requirements for the
performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Because the company’s niche is the church and related ministries market, and because effective service requires a thorough understanding of this market, persons in this position must be familiar with church operations and must conduct themselves in a manner that will neither alienate nor offend persons within this target niche.

Brotherhood Mutual Insurance Company reserves the right to modify, interpret, or apply this position description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This position description is not an employment contract, implied or otherwise. The
employment relationship remains “at-will”.