Quality Assurance Analyst [Customer Service]

The Supreme HR Advisory Pte Ltd; Pioneer (OH); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

5 days work

Attractive Salary Package

Company Benefits & Incentives

Job summary

The Supreme HR Advisory Pte Ltd in Pioneer is seeking a Quality Assurance / QMS professional to support the QA Manager and drive key quality indicators in a manufacturing setting.

You will maintain the site QMS, ensure regulatory compliance, and provide guidance on quality system issues while coordinating document control, audits, CAPA, MOC and training activities to sustain product quality and customer satisfaction.

Qualifications

• Diploma or Degree in Quality Management, Engineering or a related field.
• Minimum at least 1 year of experience in a Quality role in a manufacturing environment, preferably ISO9001:2015
• Strong knowledge of quality systems, inspection techniques, and root cause analysis tools (RCA and Quality Tools including CAPA, MOC)

Responsibilities

• Support the QA Manager to execute the QMS and drive key indicators
• Maintain site certification for the Quality Systems
• Provide guidance and support to the business on Quality System related issues
• Execute goals and strategy based on the company's business objectives
• Administer the site QMS including document control, audit management, management of change, training system facilitation, control of records and NCR, CAPA facilitation
• Collaborate as required in site processes, procedures and work instructions
• Supervision all quality assurance activities to ensure products meet company and customer quality standards
• Monitoring production processes, investigating and addressing customer complaints
• Ensuring compliance with quality systems and regulatory requirements
• Performed other duties deemed necessary for the effective operation of the QMS

Skills

Quality systems

Root cause analysis

Inspection techniques

Education

Diploma or Degree in Quality Management, Engineering or related field

Tools

CAPA

MOC

Job description

• Pioneer

• 5 days work

• Attractive Salary Package

• Company Benefits & Incentives

Requirements

• Diploma or Degree in Quality Management, Engineering or a related field.

• Minimum at least 1 year of experience in a Quality role in a manufacturing environment, preferably ISO9001:2015

• Strong knowledge of quality systems, inspection techniques, and root cause analysis tools (RCA and Quality Tools (including CAPA, MOC)

Responsibilities

• To support the QA Manager to execute the QMS and drive key indicators

• Maintain site certification for the Quality Systems

• Provide guidance and support to the business on Quality System related issues

• Execute goals and strategy based on the company's business objectives

• Administer the site QMS including document control, audit management, management of change, training system facilitation, control of records and NCR, CAPA facilitation.

• Collaborate as required in site processes, procedures and work instructions

• Supervision all quality assurance activities to ensure products to meet company and customer quality standards

• Monitoring production processes, investigating and attending to customer complaints.

• Ensuring compliance with quality systems and regulatory requirements.

• Performed other duties deemed necessary for the effective operation of the QMS