Quality Assurance Analyst, CoRo - Consumer Robotics

Amazon; Seattle (WA); On-site; USD 45,000 - 101,000; Full time

Job summary

An established industry player is searching for a motivated Quality Assurance Analyst to join their innovative Devices team. In this exciting role, you will work closely with hardware and software teams to ensure the highest quality for cutting-edge consumer robotics. Your responsibilities will include creating and executing test plans, running tests in real-world scenarios, and providing vital feedback to enhance product quality. This position offers a dynamic work environment where you can leverage your technical skills and attention to detail to make a significant impact on the development of groundbreaking technology that will transform everyday life. If you're passionate about quality assurance and robotics, this is the perfect opportunity for you.

Qualifications

• Bachelor’s degree in Computer Science or equivalent experience required.
• Experience in writing test plans and use cases is essential.

Responsibilities

• Create and execute test plans with hardware and software teams.
• Run test cases and report results, advocating for quality.
• Provide technical support during trials and testing.

Skills

Troubleshooting Skills

Test Plan Writing

Communication Skills

Attention to Detail

Analytical Skills

Education

Bachelor’s degree in Computer Science

Equivalent work experience

Tools

Perl

Bash

Java

Ubuntu

Jenkins

Job description

Quality Assurance Analyst, CoRo - Consumer Robotics

Job ID: 2942519 | Amazon.com Services LLC

Excited about robotics, and how it will be used in our every day lives? The Amazon Consumer Robotics group is pushing the boundaries of what’s possible, making the future closer than ever.

Astro is Amazon’s first household robot to use AI and Intelligent Motion to gracefully and intuitively interact with people and spaces. It is a different kind of robot, one that’s designed to help customers with a range of tasks like home monitoring and keeping in touch with family. It brings together new advancements in artificial intelligence, computer vision, sensor technology, voice and edge computing in a package that’s designed to be helpful and convenient. What will you help us create?

We are seeking a highly motivated Quality Assurance Analyst (QAA) to join our Devices team. The ideal candidate will be flexible, detail-oriented, and skilled at working with internal customers (Hardware, Software, Product teams) for tool testing and provide technical support to teams. As a QAA on the team, you will champion the quality of our features in our development pipeline using both automated and manual tests, reporting and verifying defects, and signing-off on features and release candidates.

Key job responsibilities

1. Work with hardware and software teams to create test plans and test cases.
2. Run test cases on devices – executing use case scenario-based testing.
3. Write, read, run, and enhance test scripts in collaboration with Software teams.
4. Execute test cases in the field and interpret and report testing results, being a vocal proponent for quality in every phase of the development process.
5. Find, isolate, document, regress, and track bugs through resolution.
6. Travel to different locations in the Bay Area and others to support collection.
7. Support projects including setup and verification of all system components, troubleshooting during set-up and live sessions, ensuring integrity and upload, metrics reporting tasks and processes, and documenting best practices.
8. Provide technical support to the field operation or trials team.
9. Apply knowledge of wireless and networking technologies, mobile devices, and quality assurance practices to ensure that connected devices meet all target requirements.
10. Gain knowledge of the features and detailed functional requirements of the work well enough to execute your assigned tests.
11. Work indoor/outdoor 3-5 days per week in the field, traveling to multiple sites within 50 miles (this is not a work from home role).
12. Lift 25lbs when needed.

BASIC QUALIFICATIONS

- Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering or equivalent work experience.
- Experience with writing the test plans, use cases, and issue reports.

PREFERRED QUALIFICATIONS

- Excellent and proven troubleshooting skills.
- Experience working with Software teams for setting up, testing, and troubleshooting prototype devices.
- Experience configuring, deploying and testing software updates including ability to identify issues and escalate to development as appropriate.
- Experience coding and scripting in Perl/Bash/Java.
- Experience with Ubuntu.
- Experience in running user trials, beta, field testing or collecting customer feedback.
- Familiar with Jenkins build environment.
- Familiarity with Wi-Fi, Bluetooth, and networking.
- Hands-on experience in testing Android-based devices.
- Proven track record of analyzing issues, making decisions, and generating various solutions.
- Excellent communication and interpersonal skills.
- Exceptional attention to detail, ability to follow through, and strong organizational skills.
- Experience testing in a Consumer Electronics lab or field environment.
- Experience in Unix environment.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $45,100/year in our lowest geographic market up to $100,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit here. This position will remain posted until filled. Applicants should apply via our internal or external career site.