Quality Assurance Analyst-60019793

State-of-South-Carolina; South Carolina; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Sick leave

Paid holidays

Parental leave

Job summary

South Carolina Department of Administration seeks a Quality Assurance Analyst to support enterprise business systems, analyze processes, manage lifecycle activities, and coordinate testing and releases across the agency’s environment.

You will collaborate with stakeholders, technical teams, project managers, and vendors to ensure secure, reliable technology solutions aligned with organizational goals.

Qualifications

• Bachelor's degree in business administration, information technology, MIS, CS, or related field; degree may be substituted by experience.
• Experience supporting enterprise IT environments and cross-functional collaboration.

Responsibilities

• Collaborate with lifecycle teams to execute enterprise testing strategies and project deliverables.
• Lead business process analysis, requirements gathering, and test planning activities.
• Coordinate testing and release activities with stakeholders, vendors, and project managers.

Skills

Quality Assurance

Business analysis

Test planning

Test automation

Requirements management

Education

Bachelor's degree in business administration or IT

Tools

SAP ECC

SAP S/4HANA

SAP Solution Manager

SAP Cloud ALM

Job description

Quality Assurance Analyst

The Department of Administration's (Admin) Division of Enterprise Applications (DEA) is seeking an experienced Quality Assurance Analyst to join the team. We are in growth mode, and it is an exciting time to be a contributing member to SC Enterprise Information System (SCEIS)! SCEIS is the backbone of our business processes and ultimately empowers decision makers to improve government for the citizens. If you enjoy working at the intersection of people, process, and technology, and are motivated by a fast paced, multi tasked and transforming environment, then this position could be for you! You will serve as a Quality Assurance Analyst responsible for supporting enterprise business systems, business process analysis, application lifecycle activities, and change and release management across the agency's enterprise application environment. Collaborate with business stakeholders, technical teams, project managers, and vendors to define requirements, support system implementations, coordinate testing and release activities, and deliver secure, reliable, and effective technology solutions that support organizational objectives and continuous business improvement.

This position is onsite in Columbia, SC.

Responsibilities of the Quality Assurance Analyst:

• Collaborate with application lifecycle management, functional, technical, and business teams to execute enterprise testing strategies and project deliverables.
• Lead business process analysis, requirements gathering, and test planning activities.
• Partner with the Test Delivery Lead and Test Engineering team to configure and execute enterprise test automation.
• Design, develop, and maintain formal test plans, scripts, and testing documentation.
• Develop and maintain application lifecycle management procedures for documenting, organizing, and retaining test scripts and testing artifacts.
• Perform other duties as assigned by management.

• A bachelor's degree in business administration, information technology, management information systems, computer science, or a related field. Relevant experience may substitute for the required degree on a year-for-year basis.
• Experience supporting enterprise information technology environments, business systems analysis, application lifecycle activities, requirements management, system implementations, and cross functional collaboration within a complex enterprise environment.

Additional Requirements:

• Strong business process analysis, modeling, documentation, and end-to-end business process support skills.
• Knowledge of enterprise testing frameworks, QA methodologies, and change/release management practices.
• Ability to interpret business and technical requirements and develop test plans, scripts, and testing artifacts.
• Strong analytical and problem-solving skills with the ability to evaluate complex business processes, technical systems, and data.
• Ability to develop metrics, dashboards, and status reports while managing multiple priorities in a fast-paced IT environment.
• Position may require overnight travel.
• Position may require employee to work evenings and weekends.
• Position may be required to report to work during emergency situations and hazardous weather events.

Applicants indicating college credit or degree(s) on the application may bring a copy of college transcript to the interview.

A copy of the transcript may also be uploaded as an attachment to the application, if required by the hiring department or if desired by the applicant.

Please note that some areas of the Department may require an official, certified copy of the transcript prior to hiring or within a specific timeframe required by that area, after hiring. Failure to produce an official, certified transcript may result in not being hired or termination.

• Experience with SAP ECC, SAP S/4HANA, SAP Solution Manager, SAP Cloud ALM, enterprise change management, release management, and business process modeling.
• Experience with SAP enterprise applications, SAP Cloud ALM, Solution Manager, or comparable enterprise application lifecycle management.

The Department of Administration is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The South Carolina Department of Administration offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices*
  • State Retirement Plan (SCRS)
  • State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.