Quality Assurance Analyst

Tyler Technologies, Inc.; Yarmouth (ME); Hybrid; USD 51,000 - 84,000; Full time

Job summary

Tyler Technologies, Inc. is seeking a Quality Assurance Analyst in Yarmouth, Maine to test client/server and web-based software solutions used by local government and schools.

You will document defects, validate documentation, and assist in ensuring quality releases and accurate test coverage. The role requires QA experience, familiarity with testing methodologies, SQL basics, and strong communication and organizational skills to manage multiple workstreams.

Qualifications

• Bachelor's degree or higher in Computer Sciences, MIS, or Business; equivalent work experience may substitute.
• Prior experience in software quality assurance required; Tyler software or related experience helpful.
• Solid analytical and problem solving skills with sound decision making and resolutions.
• Familiarity with QA testing methodologies and practices preferred.
• Basic coding and/or scripting knowledge required.
• Full SDLC familiarity strongly preferred.

Responsibilities

• Conduct testing of client/server and web-based applications.
• Document defects in the issue-tracking system and communicate with developers.
• Validate all written documentation for assignments for accuracy and completeness.
• Validate software releases of basic complexity prior to distribution.
• Execute automated test scripts and evaluate results.
• Create and maintain test plans and tests for various assignments.
• Contribute to standards and procedures development and adherence.
• Assist with reviewing and editing test case scripts and writing queries.
• Document and execute black box, exploratory, end-to-end testing as needed.
• Suggest new procedures or tools to improve QA efficiency.
• Assist in product design and requirements for new products.
• Provide analysis and consulting support to development and support teams.
• Perform other duties as assigned.

Skills

Analytical skills

Problem solving

QA testing methodologies

SQL

Communication

Time management

Independent work

Team collaboration

Detail-oriented

Education

Bachelor's degree or higher in Computer Sciences, MIS, or Business

Tools

SQL

Microsoft Office

Job description

Quality Assurance Analyst

Work with our innovative software solutions that help local government and school districts centralize data and connect their organizations. By working to develop and support our financial management solutions, you can help integrate our solutions with human resources, revenue management, tax billing, and asset management.

Location

Yarmouth, Maine

Travel

0-5%

Responsibilities

• Conduct thorough and accurate testing of client/server and web-based applications.
• Document software defects in the issue-tracking system and proactively communicate with software developers.
• Validate all written documentation for assignments for accuracy and completion.
• Validate software releases of basic complexity prior to distribution.
• Execute on automated test scripts and evaluate.
• Create and maintain test plans and test cases of typically basic complexity for all testing assignments.
• Adhere to and assist in the development of standards and procedures.
• Assist with reviewing and editing test case scripts and writing queries.
• Assist with documenting and executing black box, exploratory/heuristic, end-to-end, and any other testing approaches necessary to ensure effective product test coverage.
• Assist in the identification of new procedures, methods and/or tools to improve the efficiency of the QA process.
• Assist in the design and requirements for new products.
• Provide analysis and consulting support for development and support employees.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree or higher in Computer Sciences, Management Information Science, or Business. Equivalent work experience may substitute for degree requirement.
• Prior experience in software quality assurance required; Tyler software or related experience helpful.
• Solid analytical and problem solving skills involving sound decision making and effective resolutions.
• Solid understanding of QA testing methodologies and practices preferred.
• Familiarity with basic coding and/or scripting is required.
• Full software development lifecycle familiarity is strongly preferred.
• Keen attention to detail.
• Strong planning and organizational skills involving the ability to manage multiple work streams effectively.
• Strong time management skills with proven track record of delivering successful results.
• Strong interpersonal and communication skills involving the ability to communicate verbally and in writing technical and non-technical information.
• Firm knowledge and experience with relational databases including solid knowledge and understanding of SQL and query writing.
• Proficient with Microsoft Office.
• Ability to work independently as well as collaborate in a team.
• Ability to maintain a test environment effectively with regards to products, tools, data and related aspects.
• Ability to be effective in a fast paced environment.
• Must be able to travel occasionally.

State-Specific Salary Range Disclosure Requirements

Salary will generally fall between $51,035 - $83,945 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing [e-mail] or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.

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