Quality Assurance

SYSCO; Walnut (AR); On-site; USD 36,000 - 52,000; Full time

Job summary

SYSCO in Arkansas is seeking a Finance position focused on monitoring the quality of perishable products in the warehouse. You will input orders via data entry while handling extensive customer service duties and supporting warehouse operations with quality control tasks.

The role requires organization, attention to detail, and the ability to communicate quality issues clearly. You will work with buyers and stockers to maintain high standards, review spoilage and damage reports, and ensure

Qualifications

• High School diploma or equivalent required.
• 1–3 years of experience preferred in quality or warehouse roles.
• Ability to write routine reports and communicate clearly.
• Must read/write/speak English.

Responsibilities

• Check produce quality in shipping slots daily to ensure standards.
• Communicate quality issues to buyers and resolve them to ensure top quality.
• Rotate products properly and report rotation issues to staff.
• Monitor spoilage and damage variance reports.
• Greet customers and teammates, maintain customer service.
• Inspect inbound/outbound freight and document condition.
• Correspond with parties on product quality status.
• Identify and propose solutions for quality assurance problems.
• Adhere to safety and sanitation policies.

Skills

Report writing

Public speaking

Active listening

Basic math

Problem solving

Communication

English literacy

Education

High School diploma or equivalent

Job description

JOB SUMMARY

This is a Finance position responsible for monitoring the quality of perishable products in the warehouse on an ongoing basis, inputting orders through data entry while performing extensive customer service duties, and performing other related duties as required. Regularly exercises discretion and independent judgment in performing duties directly related to the general operation of produce quality control.

RESPONSIBILITIES

• Check produce in slots daily to make certain product that is set up for shipping is up to acceptable standards.
• Communicate with buyers all quality issues and assists them in resolving them to ensure the customer receives the highest quality products possible.
• Ensure products are being rotated properly during daily slot checking, and communicate any problems with rotation to the stockers and/or supervisors responsible.
• Monitor variance reports for accurate accounting of spoilage, warehouse damage, truck damage, etc.
• Greet all internal and external customers in a friendly and efficient manner to ensure that proper customer service is maintained and customer satisfaction and organizational efficiency are enhanced.
• Inspect inbound freight, warehoused product, and/or outbound product and document product condition.
• Correspond regularly with necessary parties on the company's status on product quality.
• Analyze, identify, and propose action to the solution of problems associated with Quality Assurance.
• Observe all safety rules, regulations, and sanitation policies.

QUALIFICATIONS

Education

• High School diploma or equivalent.

Experience

• 1 to 3 years of experience.

Professional Skills

• Ability to write routine reports and correspondence.
• Speak effectively before groups of customers or associates of an organization.
• Must have exemplary listening skills to facilitate effective two- way communication.
• Can add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
• Solid problem-solving skills.
• Strong verbal and written communication skills.
• Must be able to read, write and speak English.

The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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