Quality Associate- Quality Operations

World Courier; Columbus (OH); On-site; USD 25,000 - 33,000; Full time

Job summary

American Health Packaging in Columbus, OH is seeking a Quality Associate to support QA and Production in a 7:00am–3:30pm shift. You will audit batch records, perform serialization tasks, and ensure compliance with cGMP and SOPs while coordinating with Sampling, Label, Documentation, and Production teams.

The role requires a high school diploma or GED and strong English communication, problem‑solving, and attention to detail.

Qualifications

• Must read and understand English; capable of completing compliance documentation.
• Strong basic problem-solving and math skills for production issues.
• Excellent interpersonal, organizational, and attention to detail.
• Ability to work independently and manage multiple tasks.
• Good verbal and written communication; proficient with ERP systems and MS Office.

Responsibilities

• Audit batch records throughout packaging for accuracy and compliance.
• Perform serialization activities to support production needs.
• Verify discrepancies in product and components with proper documentation.
• Lead investigations and draft Unplanned Deviations for management review.
• Support QA activities with cross‑functional teams; participate in internal audits.

Skills

Reading English

Written communication

Problem solving

Math skills

Interpersonal

Organizational

Attention to detail

Judgement

Independent work

Verbal communication

ERP systems

MS Office

Education

High school diploma / GED

Tools

ERP systems

Microsoft Office

Job description

## Quality Associate- Quality OperationsApply: Columbus, OH: Full time: Posted Today: R2616692Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# **Job Details**This role is in support of American Health Packaging, a Cencora business offering pharma packaging services in the US. **Shift:** Monday-Friday 7:00am-3:30pm **Pay:** $21HR**Responsibilities:** * Provides direction and guidance to daily QA and Production activities. Could include but not limited to the following activities:* Audits production batch records throughout the packaging process for accuracy and compliance. Conducts final audit prior to submitting to Product Release.* Performs serialization activities, including but not limited to sending print, releasing, suspending, and cloning a work order to support production needs.* Verifies and corrects non-controlled product and packaging component discrepancies within the applicable systems.* Ensures applicable deviations and supporting documentation is provided in the batch record.* Performs Quality in-process checks as needed.* Performs Specific Gravity testing and TOC analysis.* Performs Cleaning Validation swabbing upon the request of the Stability department.* Creates, Reviews and Updates WIs and SOPs applicable to daily activities. Escalates non-conformance issues during the production process to management and leads the root cause analysis of quality incidents, participates in investigation discussions, and drafts Unplanned Deviations prior to submitting it for management review.* Actively engages in all technical training, as well as compliance and other training required as a member of the quality team. Works in partnership with supporting areas (Sampling, Label and Documentation, Production, Warehouse) to resolve issues and improve processes by participating in continuous improvement activities to increase efficiency and Team Member engagement in the production area.* Participates on the site internal audit team representing QA Production. Adheres to all cGMP, safety regulations, and understands SOP's. Performs all other duties as assigned.**Education:*** Requires completion of a high school diploma, general education or GED **Skills and Knowledge:** * Ability to read and understand the English language for the purpose of reading documents, product labels and instructions. Must have good written skills for the purpose of accurately completing compliance documentation for production runs.* In-depth knowledge of the function and basic problem-solving capabilities for the purpose of troubleshooting issues during production activities.* Must possess basic mathematical skills.* Strong interpersonal skills; ability to develop and maintain cooperative working relationships with others.* Strong organizational skills as well as detail oriented.* Ability to use good judgement in order to carry out detailed instructions.* Ability to work independently and handle a variety of tasks simultaneously.8. Good verbal and written communication skills.* Computer literate with ERP Systems, Microsoft Office (Outlook, Word, Excel) and computer-based training. **Work Environment:** * The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:* The noise level in the warehouse is generally noisy. **Physical Requirements:** * The physical demands described here are representative of those that must be met by Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:* Physical activity requiring reaching, bending, kneeling, stooping, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing. Ability to lift up to 50 lbs. with assistance. Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus. Team Member is frequently required to stand, walk (or otherwise be mobile). Ability to deal with stressful situations as they arise.