Quality Associate

IDEXX; Westbrook (ME); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Bonus potential

Health/Dental/Vision

401k match

Generous PTO

Pet insurance

Mental health resources

Volunteer days off

Stock program

Foundation donation matching

Job summary

IDEXX is seeking a Quality Associate to ensure inbound materials meet our quality standards through visual, mechanical, and functional inspections and testing. You will maintain accurate documentation and support quality systems across the operation.

You will travel among Portland, Westbrook and Scarborough facilities for inspections, and contribute to continuous improvement and regulatory compliance. This role emphasizes precision, data accuracy, and teamwork.

Qualifications

• High School diploma or equivalent required; Associate degree preferred.
• Ability to read, interpret and follow detailed instructions.
• Ability to operate measurement instruments and inspect to specs.
• Read mechanical drawings/specs for materials and parts.
• Strong documentation and data-entry skills.
• Proficiency in MS Office; lab knowledge is a plus (SPC/SQC).

Responsibilities

• Perform inspections, analysis and testing to specifications using instruments.
• Complete related documentation, paperwork and data entry.
• Provide reports and data to management; assist with audits and surveys.
• Maintain procedures and SOPs; support process improvements.
• Manage hazardous material handling requirements as needed.
• Travel between Portland, Westbrook, and Scarborough facilities for inspections.

Skills

Read and interpret instructions

Operate measurement instruments

Read mechanical drawings

Write inspection documentation

Data entry accuracy

MS Office proficient

SPC/SQC knowledge (lab)

Education

High School diploma

Associate degree preferred

Tools

MS Office

Job description

As a Quality Associate, you will play a critical role in ensuring incoming materials, including mechanical and electrical components, chemical and biological raw materials, and other supplies, meet established company specifications and quality standards. Through visual, mechanical, and functional inspections, testing, and analysis, you will help ensure that only compliant materials move forward in our processes. You will maintain accurate documentation, complete data entry, and support quality systems that ensure regulatory and operational excellence across IDEXX.

Why This Role Matters

This role is essential to maintaining the quality, safety, and reliability of the materials used throughout IDEXX operations. Your attention to detail and commitment to quality help prevent defects, ensure compliance with industry standards, and support operational efficiency while contributing to continuous improvement efforts across the organization.

In This Role

• Perform inspections, analysis and/or testing to specifications, requirements, and industry standards, using specialized instruments as needed.
• Complete related documentation, paperwork and data entry.
• Collect and provide reports and data to management; and assist with completing surveys, audits and certification.
• Maintain current procedures and SOPs; identify and recommend process improvements and new procedures; and assist in implementing changes.
• Manage special handling requirements for hazardous material as needed.
• You will travel between Portland, Westbrook, and Scarborough facilities to perform incoming inspection activities as needed.

What You Need To Succeed

• High School diploma or equivalent combination of education and experience required; Associate degree or equivalent preferred
• Ability to read, interpret and carry out detailed instructions in written, oral or diagram form.
• Ability to operate complex measurement instruments and determine proper measurement methods when developing/performing inspections to specifications.
• Ability to read and understand mechanical drawings and specifications on a wide variety of materials and parts.
• Ability to read and comprehend correspondence, memos and SOPs.
• Ability to write correspondence and complete inspection documentation and filing.
• Ability to present information effectively in one-on-one and small group situations.
• Basic math skills and ability to work with units of measure, whole numbers, common fractions and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret graphs.
• Ability to interpret and use industry standard sampling plans.
• Problem solving skills; deal with problems involving several concrete variables in standardized situations.
• Good PC skills, preferably MS Office.
• For Lab Positions: SPC/SQC knowledge; ability to interpret and use industry standard sampling plans such as ANSI/ASQ Z1.4 preferred

Work Environment & Physical Requirements

• Regularly required to stand and sit for extended periods; extend and reach with hands and arms; and use hands and fingers to handle, squeeze, twist and manipulate objects, controls and tools.
• Specific vision abilities required include close vision, color vision, depth perception, and the ability to adjust focus.
• Regularly perform repetitive bench work.
• Personal protective equipment and/or clothing required.
• May work in a high traffic warehouse environment or Laboratory environment with exposure to biohazard material.
• Travel required between Portland, Westbrook, and Scarborough facilities

What You Can Expect From Us

• An hourly rate of $20-$22/hour based on experience
• Opportunity for annual cash bonus and performance-based annual merit increase
• Health / Dental / Vision benefits starting day one
• 5% matching 401k
• Generous PTO benefits
• Additional benefits including but not limited to pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!

Why IDEXX?

We’re proud of the work we do because our work matters. Every role at IDEXX contributes to enhancing the health and wellbeing of pets, people, and livestock. With over 10,000 global team members, customers in more than 175 countries, and a rapidly growing industry, we are always looking for motivated and inspiring individuals to join us.

We offer competitive compensation, incentives, and benefits, along with the opportunity to be part of a high-growth company leading the way with innovative products, services, and a strong customer focus.

Let’s pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.