Quality Associate

IDEXX Laboratories, Inc; Westbrook (ME); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Annual bonus

Health benefits

401k match

Generous PTO

Pet insurance

Stock program

Job summary

IDEXX Laboratories, Inc is seeking a Quality Associate to inspect materials, document results, and support quality systems across multiple facilities. The role requires traveling among Portland, Westbrook, and Scarborough to ensure consistent quality standards while maintaining compliance with SOPs and regulatory expectations.

Responsibilities include inspection, testing, data collection, documentation, and reporting to management, with opportunities to contribute to process improvements and

Qualifications

• High School diploma or equivalent combination of education and experience required; Associate degree or equivalent preferred
• Willingness to perform inspections, testing and data entry according to SOPs
• Knowledge of measurement instruments and inspection documentation is a plus
• Ability to read mechanical drawings and specifications

Responsibilities

• Perform inspections, analysis and/or testing to specifications using specialized instruments as needed
• Complete related documentation, paperwork and data entry
• Collect and provide reports and data to management; assist with surveys, audits and certification
• Maintain procedures and SOPs; identify and recommend process improvements
• Manage special handling requirements for hazardous material as needed
• Travel between Portland, Westbrook, and Scarborough facilities for incoming inspections

Skills

Reading & interpreting instructions

Data entry

Attention to detail

Problem solving

Communication skills

Quality inspection

Education

High School diploma or equivalent

Associate degree preferred

Tools

MS Office

Job description

As aQuality Associate, you will play a critical role in ensuring incoming materials, including mechanical and electrical components, chemical and biological raw materials, and other supplies, meet established company specifications and quality standards. Through visual, mechanical, and functional inspections, testing, and analysis, you will help ensure that only compliant materials move forward in our processes. You will maintain accurate documentation, complete data entry, and support quality systems that ensure regulatory and operational excellence across IDEXX.

This position requires travel between our Portland, Westbrook, and Scarborough facilities to support inspection activities and maintain consistent quality standards across locations. You'll play an important role in protecting product quality and supporting the delivery of innovative solutions that improve the health and well-being of animals and people worldwide.

Why this role matters:

This role is essential to maintaining the quality, safety, and reliability of the materials used throughout IDEXX operations. Your attention to detail and commitment to quality help prevent defects, ensure compliance with industry standards, and support operational efficiency while contributing to continuous improvement efforts across the organization.

In this role:

• Perform inspections, analysis and/or testing to specifications, requirements, and industry standards, using specialized instruments as needed.

• Complete related documentation, paperwork and data entry.

• Collect and provide reports and data to management; and assist with completing surveys, audits and certification.

• Maintain current procedures and SOPs; identify and recommend process improvements and new procedures; and assist in implementing changes.

• Manage special handling requirements for hazardous material as needed.

• You will travel between Portland, Westbrook, and Scarborough facilities to perform incoming inspection activities as needed

What you need to succeed:

• High School diploma or equivalent combination of education and experience required; Associate degree or equivalent preferred

• Ability to read, interpret and carry out detailed instructions in written, oral or diagram form.

• Ability to operate complex measurement instruments and determine proper measurement methods when developing/performing inspections to specifications.

• Ability to read and understand mechanical drawings and specifications on a wide variety of materials and parts.

• Ability to read and comprehend correspondence, memos and SOPs.

• Ability to write correspondence and complete inspection documentation and filing.

• Ability to present information effectively in one-on-one and small group situations.

• Basic math skills and ability to work with units of measure, whole numbers, common fractions and decimals.

• Ability to compute rate, ratio, and percent and to draw and interpret graphs.

• Ability to interpret and use industry standard sampling plans.

• Problem solving skills; deal with problems involving several concrete variables in standardized situations.

• Good PC skills, preferably MS Office.

• For Lab Positions: SPC/SQC knowledge; ability to interpret and use industry standard sampling plans such as ANSI/ASQ Z1.4 preferred

Work Environment & Physical Requirements:

• Regularly required to stand and sit for extended periods; extend and reach with hands and arms; and use hands and fingers to handle, squeeze, twist and manipulate objects, controls and tools.

• Specific vision abilities required include close vision, color vision, depth perception, and the ability to adjust focus.

• Regularly perform repetitive bench work.

• Personal protective equipment and/or clothing required.

• May work in a high traffic warehouse environment or Laboratory environment with exposure to biohazard material.

• Travel required between Portland, Westbrook, and Scarborough facilities

What you can expect from us:

• An hourly rate of $20-$22/hour based on experience
• Opportunity for annual cash bonus and performance-based annual merit increase
• Health / Dental / Vision benefits starting day one
• 5% matching 401k
• Generous PTO benefits
• Additional benefits including but not limited to pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!

Why IDEXX?

We're proud of the work we do because our work matters. Every role at IDEXX contributes to enhancing the health and wellbeing of pets, people, and livestock. With over 10,000 global team members, customers in more than 175 countries, and a rapidly growing industry, we are always looking for motivated and inspiring individuals to join us.

We offer competitive compensation, incentives, and benefits, along with the opportunity to be part of a high-growth company leading the way with innovative products, services, and a strong customer focus.

Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.