Quality Assistant Supervisor

Marvin-62abfd9; Grafton (ND); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Parental leave

401(k) match

Profit sharing

Wellbeing account

Better Living Day

Job summary

Marvin in North Dakota is seeking a Quality Lead to oversee daily quality operations, lead a team of Quality Seniors and Technicians, and drive compliance with internal standards. You will provide leadership, strategic direction, and technical expertise to improve processes and product quality.

The role requires strong communication, problem-solving, and the ability to collaborate across Production, Engineering, and Leadership to resolve issues, monitor KPIs, and foster a culture of

Qualifications

• Experience in a manufacturing environment preferred.
• Strong leadership and communication skills.
• Ability to manage priorities and lead teams.

Responsibilities

• Lead and develop Quality Seniors and Technicians daily.
• Coordinate priorities, staffing, and communication across shifts.
• Drive quality system improvements and corrective actions.
• Monitor KPIs and support complex quality investigations.
• Ensure audit readiness and compliance with standards.
• Collaborate with Production, Engineering and Leadership.

Skills

Leadership

Communication

Problem-solving

Team development

Education

High School diploma or GED

Job description

Job Overview

The Quality Lead is a senior-level role within the quality team, responsible for overseeing the daily operations of the quality team, including Quality Seniors and Technicians. This position plays a critical role in driving quality excellence by providing leadership, strategic direction, and technical expertise. The Quality Lead ensures that quality systems are effectively implemented, standards are consistently met, and continuous improvement initiatives are actively pursued.

In addition to managing personnel and workflows, the Quality Lead collaborates cross-functionally with production, engineering, and leadership teams to resolve complex quality issues, monitor key performance indicators, and uphold compliance with internal and external standards. This role requires strong leadership, problem-solving skills, and the ability to foster a culture of accountability and continuous improvement.

Highlights of your role

• Lead and develop Quality Seniors and Technicians to support daily quality operations.
• Coordinate team priorities, staffing, and communication across shifts.
• Drive quality system improvements and continuous improvement initiatives.
• Monitor quality metrics and lead corrective actions to improve performance.
• Support complex quality investigations and resolution of nonconforming product issues.
• Train and certify quality personnel while building team capabilities.
• Partner with Production, Engineering, and Leadership to achieve quality objectives.
• Ensure compliance with quality standards, documentation requirements, and audit readiness.
• Communicate quality performance and promote a culture of accountability and excellence.
• Maintain a positive attitude and professional demeanor.
• Demonstrate strong leadership, decision-making, and problem-solving skills.
• Work independently with minimal supervision while managing multiple priorities.

You're a good fit if you have (or if you can)

• High School degree or GED preferred
• Experience in a manufacturing environment or prior quality experience preferred
• Enjoy flexibility and have strong communication skills

We invite you to See Yourself at Marvin

From people to products, Marvin is committed to creating better ways of living. When you join this family‑owned and -led window and door company, you belong to a community full of opportunities.

For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award‑winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors. Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first.

We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

Some of our unique and most popular benefits include:

• $300 annual wellbeing account to spend on what helps you feel happy + healthy
• Better Living Day! (a paid day off to go have some fun)
• Annual profit sharing – recognizing everyone’s contribution to Marvin’s success
• Giving at Marvin – participate in organized volunteer opportunities
• Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships

Marvin is an Equal Opportunity Employer

Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at [e-mail].