Quality and Process Control Manager

JMJ PHILLIP; Jackson (MI); On-site; USD 130,000 - 145,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and parental leave

Flexible spending and health savings

Life, disability, and supplemental保险

Employee wellness programs

Professional development and career-op

Job summary

JMJ PHILLIP is seeking a Quality and Process Control Manager to lead quality assurance and process control initiatives, driving operational excellence within a manufacturing environment.

The ideal candidate will have a strong background in quality systems, process optimization, and team leadership, with a proven ability to implement data-driven strategies that improve product quality, reduce defects, and enhance overall manufacturing performance.

Qualifications

• Bachelor's degree in Engineering or a related technical discipline.
• 10+ years of experience in a manufacturing quality organization.
• At least 5 years of leadership experience managing technical teams.
• Strong experience with QMS, SPC, PFMEA, Control Plans, and CAPA.
• Experience utilizing statistical analysis and process capability tools.
• Excellent analytical, leadership, communication, and problem-solving skills.
• Ability to lead cross-functional teams in a fast-paced manufacturing environment.

Responsibilities

• Build and lead a high-performing quality and process control team.
• Establish ownership, performance metrics, and standardized work practices.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Lead the implementation and maintenance of PFMEA and Control Plans.
• Identify process risks and develop preventive controls, monitoring systems, and response plans.
• Continuously evaluate and improve process control strategies.
• Utilize SPC and process capability analysis to reduce variation and improve performance.
• Optimize production processes to increase yield, throughput, and efficiency.
• Drive initiatives that improve process consistency and reliability.
• Lead the implementation and continuous improvement of the Quality Management System (QMS).
• Oversee internal audits, CAPA, MSA, and compliance activities.
• Integrate quality data systems for real-time monitoring.
• Lead DMAIC and 8D problem-solving initiatives.
• Analyze quality data and customer feedback to identify opportunities.
• Implement sustainable corrective actions and standardize best practices.

Skills

Quality systems

Team leadership

Statistical analysis

Problem-solving

DMAIC & 8D

Cross-functional collaboration

Education

Bachelor's degree in Engineering

Tools

QMS

SPC

PFMEA

Control Plans

CAPA

MSA

Job description

We are seeking a Quality and Process Control Manager to lead quality assurance and process control initiatives that drive operational excellence, process stability, and continuous improvement within a manufacturing environment. The ideal candidate will have a strong background in quality systems, process optimization, and team leadership, with a proven ability to implement data-driven strategies that improve product quality, reduce defects, and enhance overall manufacturing performance.

Position Responsibilities

Build & Lead the Quality Organization

• Develop and lead a high-performing quality and process control team.
• Establish clear ownership, performance metrics, and standardized work practices.
• Foster a culture of accountability, collaboration, and continuous improvement.

Process Control & Risk Management

• Lead the implementation and maintenance of Process Failure Mode and Effects Analysis (PFMEA) and Control Plans.
• Identify process risks and develop effective preventive controls, monitoring systems, and response plans.
• Continuously evaluate and improve process control strategies.

Process Stability & Performance Improvement

• Utilize Statistical Process Control (SPC) and process capability analysis to reduce variation and improve manufacturing performance.
• Optimize production processes to increase yield, throughput, and operational efficiency.
• Drive initiatives that improve process consistency and reliability.

Quality Management Systems

• Lead the implementation and continuous improvement of the Quality Management System (QMS).
• Oversee internal audits, corrective and preventive actions (CAPA), measurement system analysis (MSA), and compliance activities.
• Integrate quality data systems to support real-time performance monitoring and decision-making.

Continuous Improvement

• Lead structured problem-solving initiatives using methodologies such as DMAIC and 8D.
• Analyze quality data and customer feedback to identify improvement opportunities.
• Implement sustainable corrective actions and standardize best practices across operations.

Cross-Functional Collaboration

• Partner with Engineering, Operations, Production, and Supply Chain teams to improve manufacturing processes.
• Support new product introductions by ensuring quality planning and process readiness.
• Communicate quality performance and improvement initiatives to leadership.

Prerequisites

• Bachelor's degree in Engineering or a related technical discipline.
• Minimum of 10 years of experience within a manufacturing quality organization.
• At least 5 years of leadership experience managing and developing technical teams.
• Strong experience with Quality Management Systems (QMS), SPC, PFMEA, Control Plans, and CAPA.
• Experience utilizing statistical analysis and process capability tools to drive continuous improvement.
• Excellent analytical, leadership, communication, and problem-solving skills.
• Ability to lead cross-functional teams in a fast-paced manufacturing environment.

Certifications (Preferred, but Not Required)

• Lean Six Sigma Green Belt or Black Belt
• American Society for Quality (ASQ) Certification (CQE, CQM/OE, or equivalent)
• ISO Internal Auditor Certification
• Other quality or manufacturing process certifications

What the Role Offers

• Salary Range: $130,000 – $145,000 annually.
• Comprehensive medical, dental, and vision insurance.
• 401(k) with company match and retirement savings programs.
• Paid time off and paid parental leave.
• Flexible spending and health savings account options.
• Life, disability, and supplemental insurance programs.
• Employee wellness and assistance programs.
• Professional development, leadership training, and career advancement opportunities.
• Employee discount and additional voluntary benefit programs.

Why Jackson?

Jackson offers a strong manufacturing presence and an excellent environment for professionals seeking long-term career growth in advanced manufacturing. The area provides access to a skilled workforce, a collaborative industrial community, and opportunities to contribute to innovative production processes while enjoying a balanced quality of life.