Quality and Education Specialist

Mayo Clinic; Rochester (MN); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Mayo Clinic seeks a leadership professional to drive clinical documentation improvement initiatives, monitor staff performance, and support quality programs. The role includes mentoring, education delivery, and interdepartmental collaboration to foster ongoing program growth and development.

The position emphasizes adaptability, remote-leaning duties, and alignment with Mayo Clinic's vision and core values.

Qualifications

• Experience leading healthcare teams and programs.
• Ability to mentor staff and drive education initiatives.
• Strong collaboration across multiple roles and departments.

Responsibilities

• Provide leadership aligned with Mayo Clinic's mission and core values.
• Monitor staff performance and support program growth through audits and education.
• Coordinate audits and targeted reviews (e.g., Quality and Query auditing, DRG Validation).
• Facilitate broad collaboration across stakeholders to achieve departmental goals.

Skills

Leadership

Mentorship

Education

Job description

Provides leadership based on the vision, mission, philosophy, and core values of Mayo Clinic. Ensures clinical documentation is present, quality metrics are abstracted and the patients' admission and continued stay status is documented as medically necessary. Assures compliance with external and internal measures for these programs. Advocates for and allocates appropriate resources to ensure quality services are provided. Responsible for ongoing staff growth and development alongside the ICDI Leadership. Acts as a resource and facilitates ongoing collaboration and communication with numerous individuals and roles within and outside of the department to ensure continued program growth and development.

Continuously monitors the progression of staff performance and productivity metrics while providing mentorship, education and guidance to meeting departmental goals. Performs various types of audits and special projects on behalf of enterprise ICDI e.g., Quality and Query auditing, DRG Validation or other secondary review, and supports targeted audits as needed. Need to support various types of educational dissemination as needed and remain agile with the needs of the program and methods of education, which could include live presentations, video recordings, 1:1 feedback or other group educational sessions.

**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.

This is a hybrid position that is primarily remote. Candidates must reside within 100 miles of a Mayo Clinic campus to meet occasional on-site requirements based on business needs. Mayo Clinic campuses are located in Arizona, Florida, Minnesota, and Wisconsin.

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.