Quality and Compliance Generalist

ADP, Inc.; Geneva Township (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

Automatic Data Processing, Inc. seeks a Quality and Compliance Generalist to support QA, performance improvement and regulatory compliance activities in a psychiatric inpatient setting in Geneva Township, Ohio.

The role coordinates data, tracks compliance dates, and assists with surveys and audits under the CQCO. The position involves administrative and clinical environment tasks, supporting patient advocacy and safety, escalation of risks, and preparation of regulatory documentation.

Qualifications

• Bachelor's degree preferred; HS diploma acceptable.
• 1–3 years healthcare experience required; behavioral health preferred.
• Familiarity with The Joint Commission standards preferred.

Responsibilities

• Maintain and track compliance logs and due dates.
• Prepare for surveys and audits (The Joint Commission).
• Support document collection and submission for regulatory review.
• Support performance improvement initiatives.
• Conduct basic internal audits using standardized tools.
• Identify compliance risks and escalate to CQCO.
• Assist with incident reports and patient concerns follow-up.
• Coordinate action plans and deadlines with department heads.
• Assist in patient advocacy efforts related to compliance.

Skills

Regulatory compliance

Attention to detail

Data management

Education

Bachelor's degree in business administration

High school diploma or GED

Tools

WellSky

Job description

The Quality and Compliance Generalist support's the quality assurance, performance improvement, and regulatory compliance activities. This role is responsible for coordinating data, tracking compliance activities, assisting with regulatory readiness, and supporting investigation and follow-up processes under the direction of the CQCO.

This position works in both administrative and clinical environments and supports patient advocacy and safety efforts. The role does not independently determine regulatory risk or provide direct patient care, but plays a key role in preparing, organizing, and executing quality and compliance functions.

Supervisory Responsibility: None

Position Qualifications

Education:

• Bachelor's degree in business administration preferred; High school diploma or GED required

Experience:

• 1-3 years of healthcare experience required (behavioral health strongly preferred)
• Familiarity with The Joint Commission standards is preferred
• Ability to consistently demonstrate a high level of reliability, accountability and organizational understanding

Responsibilities:

• Maintain and track compliance logs, regulatory requirements, and due dates
• Assist in preparation for surveys and audits (The Joint Commission)
• Support document gathering, organization and submission for regulatory review
• Support performance improvement initiatives
• Conduct basic internal audits using standardized tools and checklists
• Identify and escalation potential compliance risks or gaps to the CQCO
• Assist in gathering information related to incident reports and complaints
• Follow up with department leaders regarding action plans, compliance items, and deadlines
• Support patient advocacy efforts by identifying, escalating, and assisting in the resolution of patient concerns and compliance related issues
• Perform other duties/additional tasks assigned by the CQCO in support of departmental and organizational needs

Working Conditions

Work occurs in a fast-paced psychiatric inpatient setting with patients who may display unpredictable or aggressive behaviors and must use de-escalation skills and follow safety protocols. The role requires frequent standing, walking, sitting, occasional lifting or assisting patients and the ability to respond quickly to emergencies while performing clinical tasks.

• Full-time
• 8-hour shifts-Monday-Friday
• Pay is based on years of experience
• Our Electronic Medical Record system is WellSky

EEO Statement

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military service, political affiliation, genetic information or other non-merit-based factors.

Applicants requiring accommodation(s) during the application and or hiring process, may contact us for assistance. Employment is at-will. Employment is contingent upon background checks, pre-employment substance testing and verification of work authorization.