Quality and Compliance Generalist

Generations Behavioral Health Geneva; Geneva Township (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

Generations Behavioral Health Geneva in Ohio is seeking a Quality and Compliance Generalist to support quality assurance, performance improvement, and regulatory compliance activities in both administrative and clinical settings.

You will maintain logs, assist with surveys and audits, help gather documents, support performance initiatives, identify risks, and assist patient advocacy and safety efforts under the CQCO. The role operates in a fast-paced psychiatric inpatient environment.

Qualifications

• Bachelor's degree in business administration preferred; High school diploma or GED required.
• 1-3 years of healthcare experience required (behavioral health strongly preferred).
• Familiarity with The Joint Commission standards is preferred.

Responsibilities

• Maintain and track compliance logs, regulatory requirements, and due dates.
• Assist in preparation for surveys and audits (The Joint Commission).
• Support document gathering, organization and submission for regulatory review.
• Support performance improvement initiatives.
• Conduct basic internal audits using standardized tools and checklists.
• Identify and escalate potential compliance risks or gaps to the CQCO.
• Assist in gathering information related to incident reports and complaints.
• Follow up with department leaders regarding action plans, compliance items, and deadlines.
• Support patient advocacy efforts by identifying and escalating patient concerns and compliance-related issues.
• Perform other duties assigned by the CQCO in support of departmental needs.

Skills

Regulatory knowledge

Attention to detail

Documentation

Education

Bachelor's degree in business administration

High school diploma or GED

Job description

The Quality and Compliance Generalist support's the quality assurance, performance improvement, and regulatory compliance activities. This role is responsible for coordinating data, tracking compliance activities, assisting with regulatory readiness, and supporting investigation and follow-up processes under the direction of the CQCO.

This position works in both administrative and clinical environments and supports patient advocacy and safety efforts. The role does not independently determine regulatory risk or provide direct patient care, but plays a key role in preparing, organizing, and executing quality and compliance functions.

Supervisory Responsibility: None

Position Qualifications

Education:

• Bachelor's degree in business administration preferred; High school diploma or GED required

Experience:

• 1-3 years of healthcare experience required (behavioral health strongly preferred)
• Familiarity with The Joint Commission standards is preferred
• Ability to consistently demonstrate a high level of reliability, accountability and organizational understanding

Responsibilities:

• Maintain and track compliance logs, regulatory requirements, and due dates
• Assist in preparation for surveys and audits (The Joint Commission)
• Support document gathering, organization and submission for regulatory review
• Support performance improvement initiatives
• Conduct basic internal audits using standardized tools and checklists
• Identify and escalation potential compliance risks or gaps to the CQCO
• Assist in gathering information related to incident reports and complaints
• Follow up with department leaders regarding action plans, compliance items, and deadlines
• Support patient advocacy efforts by identifying, escalating, and assisting in the resolution of patient concerns and compliance related issues
• Perform other duties/additional tasks assigned by the CQCO in support of departmental and organizational needs

Working Conditions

Work occurs in a fast-paced psychiatric inpatient setting with patients who may display unpredictable or aggressive behaviors and must use de-escalation skills and follow safety protocols. The role requires frequent standing, walking, sitting, occasional lifting or assisting patients and the ability to respond quickly to emergencies while performing clinical tasks.

• Full-time
• 8-hour shifts-Monday-Friday
• Pay is based on years of experience
• Our Electronic Medical Record system is WellSky

EEO Statement

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military service, political affiliation, genetic information or other non-merit-based factors.

Applicants requiring accommodation(s) during the application and or hiring process, may contact us for assistance. Employment is at-will. Employment is contingent upon background checks, pre-employment substance testing and verification of work authorization.