Quality Analyst (Remote) - Bangalore

Side (formerly Pole To Win Holding); United States; Remote; USD 25,000 - 40,000; Full time

Job summary

A leading company is seeking a remote QA Analyst based in Bangalore, responsible for transaction monitoring, quality reporting, and documentation. The ideal candidate will have 1 to 4 years of experience, strong skills in Advanced Excel, and knowledge of quality tools including Six Sigma. The position requires occasional in-person attendance for meetings.

Qualifications

• 1-4 years of relevant experience.
• Strong background in transaction monitoring and quality analysis.
• Familiarity with quality reporting and database maintenance.

Responsibilities

• Monitor transactions and provide actionable insights.
• Generate quality reports based on audits performed.
• Participate in team huddles and calibration sessions.

Skills

Advanced Excel

7QC Tools

Six Sigma

Job description

PS:- We are not looking at QA Tester profile or anyone into Manual/Automation Testing

QA Analyst(Remote) - Bangalore

Location - Remote (Bangalore)

Years of experience - 1 to 4 years

Mandatory Experience

- Strong experience working on Advanced Excel

- Must have experience working on the 7QC Tools

- Knowledge about Six Sigma

What You'll Be Doing

1. The primary task of the quality analyst is transaction monitoring and providing actionable insights.

2. Comprehensive documentation of every coaching opportunity. Share realtime feedback with the coach to ensure that corrective measures are taken.

3. Participate in team huddles and share updates and best practices.

4. Participate in calibration sessions and exchange ideas with team members to ensure that everyone is on the same page.

5. Provide actionable data to various internal support groups.

6. Generate account specific Quality reports based upon predefined criteria and provide inputs to Operations.

7. Create & maintain accurate database for audits and other analysis.

8. Publishing weekly/monthly reports based on the audits performed for the mentioned tenure.

9. Participate in design of call monitoring formats and quality standards.

10. Compile and track performance at team and individual level

Note:- This is a remote support role however the Final Interview & Induction is offline (in-person from Bangalore). You should be available in person for any Business Meeting as and when required in Bangalore