Quality Analyst II

Insurance Administrative Solutions; Clearwater (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Integrity, LLC is seeking a Quality Assurance Analyst to interface with IT, Quality Assurance, Project Management, Business Analysts and Operations as well as vendors and clients to identify testing needs and develop, execute test plans and run automation test scripts.

The role involves testing in Windows, UNIX, and portal environments, creating and maintaining test cases, coordinating with QA and project teams, and ensuring adherence to QA methodologies while adapting to changing priorities.

Qualifications

• Bachelor's degree in a related field.
• 2-4 years of experience in quality assurance, quality control, or process improvement.
• Proven hands-on experience in test planning, execution, and creating comprehensive test documentation, including plans, cases, and scripts.
• Skilled in using defect tracking tools, generating reports, and analyzing metrics to monitor quality and resolve issues.
• Demonstrated ability to collaborate effectively with vendors, clients, and various organizational levels through strong written and verbal communication.
• Adaptable to shifting priorities and able to perform in a dynamic work environment with professionalism.
• Proficient in Microsoft Office applications, particularly Excel and Word, and capable of writing efficient T-SQL SELECT queries with Microsoft SQL Server.
• Basic knowledge of web technologies (HTML, JavaScript, CSS) and familiarity with API testing tools such as POSTMAN and SoapUI.

Responsibilities

• Testing in Windows, UNIX, and portal environments with traceability to requirements.
• Create, maintain, and execute test cases and scripts through coordination with QA Manager and Team, Project Managers, Developers, Stakeholders, clients and vendors.
• Familiar with automation practices and able to identify automation scripts.
• Coordinate testing with UAT including defect tracking, metrics, escalations, and coordination with client.
• Follow QA methodology and procedures.
• Work independently with minimal guidance from Manager.
• Accept and manage changing priorities and address issues swiftly and professionally.
• Act in accordance with established Standard Operating Procedures.
• Maintain confidential information.
• Perform other duties as assigned.

Skills

Test planning

Test execution

Test documentation

Defect tracking

Metrics reporting

SQL queries

Excel

API testing

HTML/CSS/JS basics

Communication

Education

Bachelor's degree

Tools

Postman

SoapUI

SQL Server

T-SQL

Job description

Job Summary:

Interface with various members of IT, Quality Assurance, Project Management, Business Analysts and Operations as well as vendors and clients to identify testing needs of the organization. The Quality Assurance Analyst will work with the QA Team on a per project basis to develop, execute test plans and run automation test scripts.

Let’s talk job responsibilities:

• Testing in Windows, UNIX, and portal environments with traceability to requirements
• Create, maintain, and execute test cases and scripts through coordination with QA Manager and Team, Project Managers, Developers, Stakeholders, clients and vendors
• Familiar with automation practices and able to identify automation scripts
• Coordinate testing with UAT including defect tracking, metrics, escalations, and coordination with client
• Follow QA methodology and procedures
• Work independently with minimal guidance from Manager
• Accept and manage changing priorities and address issues swiftly and professionally
• Act in accordance with established Standard Operating Procedures
• Maintain confidential information
• Perform other duties as assigned

Your experience and skills:

• Bachelor’s degree in a related field (e.g., Quality, Engineering, Business, IT)
• 2-4 years of experience in quality assurance, quality control, or process improvement
• Proven hands-on experience in test planning, execution, and creating comprehensive test documentation, including plans, cases, and scripts.
• Skilled in using defect tracking tools, generating reports, and analyzing metrics to monitor quality and resolve issues.
• Demonstrated ability to collaborate effectively with vendors, clients, and various organizational levels through strong written and verbal communication.
• Adaptable to shifting priorities and able to perform in a dynamic work environment with professionalism.
• Proficient in Microsoft Office applications, particularly Excel and Word, and capable of writing efficient T-SQL SELECT queries with Microsoft SQL Server.
• Basic knowledge of web technologies (HTML, JavaScript, CSS) and familiarity with API testing tools such as POSTMAN and SoapUI.

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.