Quality Analyst II

Insurance Administrative Solutions, L.l.c.; Clearwater (FL); On-site; USD 55,000 - 80,000; Full time

Job summary

Integrity, LLC is seeking a QA Analyst II to collaborate with IT, QA, PM, BAs, and Operations to identify testing needs. You will develop, execute test plans, and run automation scripts across Windows, UNIX, and portal environments, ensuring traceability to requirements.

Responsibilities include creating and maintaining test cases, coordinating with UAT and clients on defects, metrics, and escalations, and following established QA methodologies.

Qualifications

• High school diploma or GED required; Associate degree acceptable; Bachelor’s degree preferred
• 2-4 years of QA testing experience required
• Insurance background preferred
• Experience creating test documentation including plans, cases, and scripts
• Experience with defect tracking tools, reports and metrics
• Familiarity with Microsoft Office products and SQL Server; ability to write T-SQL SELECT queries
• Web languages basics: HTML, JavaScript, and CSS
• Understanding of APIs and basic API test tools such as Postman and SoapUI
• Ability to adapt to different people and tasks
• Excellent communication and documentation skills
• Ability to multi-task, prioritize and manage time effectively
• Reliable transportation and punctuality
• Facilitation experience preferred

Responsibilities

• Testing in Windows, UNIX, and portal environments with traceability to requirements
• Create, maintain, and execute test cases and scripts
• Familiar with automation practices and able to identify automation scripts
• Coordinate testing with UAT including defect tracking, metrics, escalations, and coordination with client
• Follow QA methodology and procedures
• Work independently with minimal guidance from Manager
• Provides coaching and/or mentoring
• Accept and manage changing priorities and address issues swiftly and professionally
• Act in accordance with established IAS Standard Operating Procedures
• Maintain confidential information

Skills

QA testing

test planning

automation testing

SQL/SQL Server

API testing (Postman/SoapUI)

HTML/JavaScript/CSS basics

defect tracking

documentation

communication

multitasking

time management

mentoring

confidential information handling

Education

High school diploma or GED

Associates acceptable

Bachelor’s degree preferred

Tools

Postman

SoapUI

SQL Server

Microsoft Office

Job description

Interface with various members of IT, Quality Assurance, Project Management, Business Analysts and Operations as well as vendors and clients to identify testing needs of the organization. The Quality Assurance Analyst II will work with the QA Team on a per project basis to develop, execute test plans and run automation test scripts.

Primary Responsibilities

• Testing in Windows, UNIX, and portal environments with traceability to requirements
• Create, maintain, and execute test cases and scripts
• Familiar with automation practices and able to identify automation scripts
• Coordinate testing with UAT including defect tracking, metrics, escalations, and coordination with client
• Follow QA methodology and procedures
• Work independently with minimal guidance from Manager
• Provides coaching and/or mentoring
• Accept and manage changing priorities and address issues swiftly and professionally
• Act in accordance with established IAS Standard Operating Procedures
• Maintain confidential information

Primary Skills & Requirements

• High school diploma or GED equivalent; Associates acceptable, Bachelor’s preferred
• 2-4 years of proven QA Testing experience required
• Insurance background preferred
• Experience creating test documentation to include plans, cases, and scripts
• Experience with defect tracking tools, reports, and metrics
• Familiarity with Microsoft Office products, Microsoft SQL Server skills, ability to write T-SQL SELECT Queries easily and quickly; Web languages skills, basic understanding of HTML, JavaScript, and CSS
• Understanding of API’s and how to use basic API Test tools such as POSTMAN and SoapUI
• Ability to adapt and respond to different types of people and tasks
• Excellent communication and documentation skills
• Ability to multi-task, prioritize, and manage time effectively and efficiently
• Reliable transportation and the ability to be punctual and dependable
• Facilitation experience preferred

About Integrity Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

Please note that all official communications from Integrity will come from @integrity.com or Workday domains.

Founded in 2006, Integrity develops and distributes life and health insurance products and wealth products with carrier partners and markets these products through our vast distribution network. Our omnichannel platform helps provide life and health insurance and wealth management services to Americans to fit their unique needs. Wherever you are in life, the future can be a leap of faith.