Quality Analyst II

Integrity; Clearwater (FL); On-site; USD 60,000 - 75,000; Full time

Job summary

Integrity, an Equal Opportunity employer, is seeking a Quality Assurance Analyst II to collaborate with IT, QA, PM, BAs and Operations to identify testing needs and develop and run test plans and automation scripts.

You will test in Windows, UNIX, and portal environments, create and maintain test cases, and coordinate testing with UAT and clients, ensuring adherence to QA procedures. Strong documentation and communication are essential for success.

Qualifications

• High school diploma or GED required; Associates acceptable, Bachelor’s preferred.
• 2-4 years of QA testing experience.
• Insurance background preferred.
• Experience creating test documentation: plans, cases, scripts.
• Experience with defect tracking tools, reports and metrics.
• Familiar with MS Office; SQL Server and basic T-SQL; Web basics (HTML/JS/CSS).
• Understanding of APIs and basic API testing tools like Postman and SoapUI.
• Ability to multitask, prioritize, and manage time.
• Reliable transportation and punctuality.
• Facilitation experience preferred.

Responsibilities

• Test in Windows, UNIX, and portal environments with traceability to requirements.
• Create, maintain, and execute test cases and scripts.
• Identify automation opportunities and scripts.
• Coordinate testing with UAT, including defect tracking and client coordination.
• Follow QA methodologies and procedures.
• Work independently with minimal guidance.
• Provide coaching and mentoring as needed.
• Adapt to changing priorities and address issues promptly.
• Maintain confidentiality and comply with SOPs.

Skills

QA testing

Test planning

Automation awareness

Communication

Documentation

Defect tracking

SQL basics

Web languages basics

API testing basics

Mentoring

Education

High school diploma or GED

Associate degree acceptable

Bachelor’s degree preferred

Tools

Postman

SoapUI

SQL Server

T-SQL

HTML

JavaScript

CSS

Job description

Interface with various members of IT, Quality Assurance, Project Management, Business Analysts and Operations as well as vendors and clients to identify testing needs of the organization. The Quality Assurance Analyst II will work with the QA Team on a per project basis to develop, execute test plans and run automation test scripts.

Primary Responsibilities Other Duties May Be Assigned As Necessary

• Testing in Windows, UNIX, and portal environments with traceability to requirements
• Create, maintain, and execute test cases and scripts
• Familiar with automation practices and able to identify automation scripts
• Coordinate testing with UAT including defect tracking, metrics, escalations, and coordination with client
• Follow QA methodology and procedures
• Work independently with minimal guidance from Manager
• Provides coaching and/or mentoring
• Accept and manage changing priorities and address issues swiftly and professionally
• Act in accordance with established IAS Standard Operating Procedures
• Maintain confidential information

Primary Skills & Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• High school diploma or GED equivalent; Associates acceptable, Bachelor’s preferred
• 2-4 Years Of Proven QA Testing Experience Required
• Insurance background preferred
• Experience creating test documentation to include plans, cases, and scripts
• Experience with defect tracking tools, reports, and metrics
• Familiarity with Microsoft Office products, Microsoft SQL Server skills, ability to write T-SQL SELECT Queries easily and quickly; Web languages skills, basic understanding of HTML, JavaScript, and CSS
• Understanding of API’s and how to use basic API Test tools such as POSTMAN and SoapUI
• Ability to adapt and respond to different types of people and tasks
• Excellent communication and documentation skills
• Ability to multi-task, prioritize, and manage time effectively and efficiently
• Reliable transportation and the ability to be punctual and dependable
• Facilitation experience preferred

About Integrity

Facilitation experience preferred

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.