Quality Analyst 1

Garmin; Tucson (AZ); On-site; USD 60,000 - 75,000; Full time

Job summary

Garmin is seeking a full-time Quality Analyst 1 in Tucson, AZ to support Garmin's Sporting Dog products. You will perform QA activities for simple to moderately complex products and software in a collaborative team environment.

The ideal candidate has an associate degree or 2+ years of related QA experience, strong analytical skills, and excellent communication to coordinate with developers and product owners.

Qualifications

• Associate’s Degree OR 2+ years relevant QA experience.
• GPA >= 3.0 as a general guideline.
• Experience with product/software QA processes and methodologies.
• Strong organizational/analytical skills with multitasking ability.
• Excellent verbal and written communication.

Responsibilities

• Design test plans, scenarios, and scripts for simple to moderate complexity.
• Document defects and report to developers; assist in problem resolution.
• Analyze test results and beta feedback when applicable.
• Communicate project status to internal customers and product owners.
• Verify software modifications and assist with release deployments.
• Maintain test cases and contribute to process improvements.
• Mentor new QA associates and coordinate with cross-functional teams.

Skills

Quality assurance principles

Test plan design

Defect tracking

Communication skills

Organizational skills

Education

Associate’s Degree

Bachelor’s Degree (desired)

Job description

Overview

We are seeking a full-time Quality Analyst 1 for our Tucson, AZ location. In this role, you will be responsible for performing quality assurance activities for simple to moderately complex products and/or software in a team-oriented environment for Garmin's Sporting Dog products.

Essential Functions

• Demonstrate a complete understanding of quality assurance principles/methodologies and knowledge of Garmin product specifications, capabilities and operation related to the market segment being supported
• Design test plans, scenarios, scripts, and/or procedures of simple-to-moderate complexity, in accordance with established Garmin test procedures - including analysis, review and tracing of requirements as necessary
• Serve as the voice of the customer in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems
• Document defects in defect management system and report defects to developers and work closely with engineering to assist in problem resolution
• Collect and analyze test results and beta user feedback (when applicable)
• Communicate product and/or project status to internal customers and product owners
• Investigate and verify issues reported to quality assurance for validity and reproducibility
• Verify software modifications in new software versions to prepare for implementation
• Assist in test case maintenance as necessary to keep repository current
• Participate in the definition and documentation of process improvements
• Train and mentor new quality assurance associates
• Participate and assist with the coordination of release deployments
• Perform system analysis techniques and procedures to determine software functional specifications for Garmin products

Basic Qualifications

• Associate’s Degree OR a minimum of 2 years equivalent combination of education and experience
• Excellent academics (cumulative GPA greater than or equal to 3.0 as a general rule)
• Relevant experience or training in product and/or software quality assurance processes and methodologies
• Must possess superior organizational/analytical skills, be detail oriented with the ability to prioritize and manage multiple tasks, can work independently with minimal supervision, and can exercise sound independent judgment
• Demonstrated strong and effective verbal, written, and interpersonal communication skills

Desired Qualifications

• Bachelor’s Degree
• Previous experience developing and executing QA tests related to a Garmin core product market
• Ability to follow test procedures
• Comfortable working around dogs

Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.

This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits