Quality Analyst 1

Pace® Analytical Services; Mount Juliet (TN); On-site; USD 34,000 - 47,000; Full time

Job summary

Pace® Analytical Services in Tennessee is seeking a Quality Assurance Associate to oversee standard quality policies, programs and practices in our laboratory. You will advise staff and management, audit processes, and help maintain compliance with quality standards while supporting continuous improvement.

This full-time, on-site role offers an 8:00am–5:00pm schedule, with a pay rate of $19.00 per hour and opportunities to contribute to safety and health initiatives across the organization.

Qualifications

• Fundamental quality principles and practices.
• Experience with quality programs, policies and procedures.
• Familiarity with applicable quality laws, codes and regulations.

Responsibilities

• Oversee or review standard quality forms, documents and databases.
• Provide analysis and guidance on quality policies and practices to staff and management.
• Assist with resolving questions and requirements from customers and staff.
• Analyze quality data, identify trends and present recommendations to management.
• Ensure accuracy of tests, equipment and reports through audits and reviews.
• Contribute to quality projects, including budgeting and timelines.

Skills

Quality fundamentals

Quality programs oversight

Regulatory knowledge

Calibration understanding

Written and verbal communication

Education

Bachelor’s degree in chemistry/operations

Job description

Shift

Monday through Friday, 8:00am to 5:00pm

Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.

SUMMARY

Responsible for providing or overseeing the analysis, administration and oversight of standard quality policies, programs and practices; provides feedback and direction, feedback and guidance to employees and management, using fundamental professional and technical knowledge of quality or related equipment, testing, and procedures.

Compensation: $19.00 per hour

ESSENTIAL FUNCTIONS

• Overseeing or reviewing, completing and processing various types of standard quality forms, documents, databases, and related materials and information.
• Provides fundamental analysis, interpretation and counsel to staff, management, and functional leaders regarding quality policies, programs and practices; involves standard operations and leading implementation and change.
• Provides standard research, feedback and decisions to resolve management and employee questions and requirements; assists with receiving customer feedback and coordinating resources and responses as required.
• Analyzes and reviews operations, results, feedback and related quality information on an ongoing to as needed basis to determine trends, draw conclusions, interpret findings, and presents results, proposals and recommendations to management.
• Ensures the accuracy of more fundamental tests, equipment, actions, procedures and operational databases, reports, and related details through audits, queries, and operational reviews; works with teams to resolve discrepancies.
• Assists with developing or participating in quality or cross-functional project or program objectives, which includes proposed budgets, timelines, materials, personnel, and other project requirements, receives direction and presents information to management.
• Interprets and applies department policies and procedures and assists with applicable laws, rules, and regulations; receives guidance within these areas as needed.
• Contributes to the efficiency and effectiveness of the department’s service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience

Bachelor’s degree in chemistry, operations, or a closely related field; OR an equivalent combination of education, training and experience.

Required Certificates, Licenses, and Registrations

Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.

• None.

Required Knowledge and Skills

Required Knowledge

• Fundamental principles, practices and techniques of quality.
• Standard understanding of the administration and oversight of quality programs, policies and procedures.
• Fundamental methods to resolve quality problems, questions and concerns.
• Standard understanding of applicable quality laws, codes and regulations.
• Understanding of standard testing tools, equipment, and calibration.
• Computer applications and systems related to the work.
• Principles and practices to serving as an effective project team member.
• Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations.
• Correct business English, including spelling, grammar and punctuation.

Required Skills

• Performing fundamental professional-level quality duties in a variety of assigned areas.
• Overseeing and administering standard and varied quality functions.
• Training others in policies and procedures related to the work.
• Serving as a team member and the development and management of projects.
• Operating in a both a team and individual contributor environment.
• Interpreting, applying and explaining applicable laws, codes and regulations.
• Preparing fundamental functionals reports, correspondence and other written materials.
• Using initiative and independent judgment within established department guidelines.
• Using tact, discretion and prudence in working with those contacted in the course of the work.
• Performing effective oral presentations to large and small groups across functional peers and the department.
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
• Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.

PHYSICAL/MENTAL REQUIREMENTS

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mobility to work in a lab and office setting, use standard office and lab equipment and stamina to sit for extended periods of time; exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently to lift, carry, push, pull or move objects; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone.

WORKING ENVIRONMENT

Work is performed in a lab and office setting. Work is subject chemicals, fumes, gasses, noxious odors and related items in a lab setting.

Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.

Benefits

When you join Pace®, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.

Equal Opportunity Employer

Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.