Quality Analyst

AuraOne, Inc.; United States; Remote; USD 28,000 - 69,000; Full time

Job summary

AuraOne, Inc. is seeking a Quality Analyst for a remote review track evaluating AI outputs across QA workflows. Reviewers grade workflow correctness, policy adherence, and stakeholder fit; flag operational risk; and document the right next steps for model training.

This contractor role offers flexible hours (about 10 hours per week) at $20–$50 per hour, with US eligibility. You will work asynchronously on real teams, applying multi-page rubrics and naming the policies or workflows you apply.

Qualifications

• Direct experience on quality analyst operations within real teams.
• Ability to apply multi-page rubrics consistently.
• Clear written reasoning naming the policy or workflow being applied.
• Reliable async availability for at least 10 hours per week.

Responsibilities

• Review AI outputs against QA playbooks and policy.
• Grade tone, escalation, and stakeholder fit on a rubric.
• Flag gaps and tag severity for escalation.
• Document the next steps for model training.

Skills

Quality Assurance

AI review

Policy adherence

Workflow judgment

Asynchronous work

Job description

Quality Analyst is a remote review track for evaluating AI outputs across quality analyst specialist operations workflows. Reviewers grade workflow correctness, policy adherence, and stakeholder fit; flag operational risk; and document the right next step so the modeling team can train on it.

Why this role matters

Quality Analyst specialist operations AI has to fit into an actual day at work. AuraOne uses experienced operators to grade outputs the way a senior peer would—checking workflow, policy, and the unwritten rules that decide whether a task actually gets done.

Responsibilities

• Review AI outputs against current quality analyst specialist operations workflows, playbooks, and firm policy for Quality Analyst assignments.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy‑adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.
• Adjudicate disputed treatments against published playbooks or firm guidance.
• Maintain reviewer‑quality scores in inter‑rater calibration cycles.

Qualifications

• Direct working experience in quality analyst specialist operations on real teams for Quality Analyst work.
• Comfort applying multi‑page rubrics consistently across long batches.
• Clear written reasoning that names the policy or workflow being applied.
• Strong attention to detail and the ability to flag when a prompt itself is the problem.
• Reliable async availability for at least 10 hours per week.

Example tasks

• Grade a model's response to a real quality analyst specialist operations ticket and rate workflow, tone, and escalation.
• Flag a missed escalation with the right severity tag and corrected next step.
• Adjudicate a disputed playbook call between two reviewers using firm guidance.
• Audit a 25-row batch for rubric consistency and report drift to the program lead.

Nice to have

• Prior experience training, calibrating, or QA‑ing operations teams.
• Familiarity with AI‑assisted workflow tooling and its failure modes.
• Bilingual experience for cross‑region operations.

Skills

• Operational review
• Policy adherence
• Workflow judgment
• Stakeholder communication
• Quality Analyst specialist operations

Work model

Remote — US-eligible. Remote · Independent specialist contractor. Employment type: CONTRACTOR. Applicants must be authorized to work from US.

Compensation

$20–$50 / hr

Direct working experience in quality analyst specialist operations on real teams for Quality Analyst work. Comfort applying multi-page rubrics consistently across long batches. Clear written reasoning that names the policy or workflow being applied. Strong attention to detail and the ability to flag when a prompt itself is the problem. Reliable async availability for at least 10 hours per week.