Quality Analyst

Capstone IT; Richmond (VA); On-site; USD 80,000 - 110,000; Full time

Job summary

Capstone IT is seeking a Quality Analyst onsite in Richmond, VA to combine business systems analysis, software QA, and test automation. Depending on experience, this position ranges from early-career under senior guidance to senior-level independently solving complex problems and mentoring others.

Responsibilities include researching needs, documenting requirements, creating test plans, tracking defects, and pursuing automation opportunities with Playwright, Selenium, Java, and TypeScript.

Qualifications

• Bachelor's degree required, preferably in business, computer engineering, computer science, information systems, or mathematics.
• QA2 requires 3+ years independent BA/QA work and root-cause analysis.
• QA3 requires 5+ years with complex systems analysis, mentoring, and automation.
• Proficiency with HTML, XML, Java, and TypeScript; familiarity with React or Next.js.

Responsibilities

• Research business and user needs and identify root causes of problems.
• Document requirements and recommend system modifications.
• Analyze processes and identify improvement opportunities.
• Create, maintain, and execute test plans based on requirements.
• Identify, document, track, and help resolve software defects.
• Perform root-cause analysis when appropriate.
• Determine which test cases are suitable for automation.
• Maintain automated test scripts.
• At QA3 level, develop and enhance automation frameworks using Playwright, Selenium, Java, and TypeScript.
• Work closely with business users and IT teams.
• Support multiple project assignments at QA2/QA3 levels.
• Align technology solutions with business needs and strategies at the senior level.
• Guide less-experienced Business Systems Analysts at QA3.

Skills

Software QA & Testing

Business Systems Analysis

Test Automation

Business & IT Communication

Education

Bachelor's degree

Tools

Playwright

Selenium

Java

TypeScript

Job description

This is an Onsite position in Richmond, VA. You must be able to work onsite from day One of the contract.

Capstone IT is helping our client to find a Quality Analyst who will combine business systems analysis, software quality assurance, and test automation to ensure technology solutions meet business needs. Depending on experience, this position can range from an early-career analyst working under senior guidance to a senior-level Quality Analyst independently solving complex systems problems, aligning technology with business strategy, and mentoring less-experienced analysts.

The Quality Analyst will research business/user needs, document requirements, create and execute test plans, identify and track defects, perform root-cause analysis, and collaborate with business and IT teams. More experienced candidates will identify opportunities for test automation and develop or enhance automation frameworks using technologies such as Playwright, Selenium, Java, and TypeScript.

Top 4 Skills

• Software QA & Testing – Test planning, test case creation/execution, defect management, root-cause analysis, and quality assurance.
• Business Systems Analysis – Requirements gathering, business-process analysis, problem identification, and translating business needs into technology solutions.
• Test Automation – Playwright/Selenium, automation frameworks, Java, and TypeScript, particularly for QA2/QA3.
• Business & IT Communication – Ability to work with business users, developers, IT teams, and stakeholders while building credibility and trust.

Level Breakdown

Level

Experience

Primary Focus

Quality Analyst 2

3+ years

Independent BA/QA work, root-cause analysis, automation candidates/scripts, multiple projects

Quality Analyst 3

5+ years

Complex systems analysis, automation frameworks, strategic alignment, multi-project work, mentoring

Responsibilities

• Research business and user needs and identify root causes of problems.
• Document business requirements and recommend system modifications.
• Analyze business processes and identify opportunities for improvement.
• Create, maintain, and execute test plans based on requirements.
• Identify, document, track, and help resolve software defects.
• Perform root-cause analysis when appropriate.
• Determine which test cases are suitable for automation.
• Maintain automated test scripts.
• At the QA3 level, develop and enhance automation frameworks using Playwright, Selenium, Java, and TypeScript.
• Work closely with business users and IT teams.
• Support multiple project assignments at QA2/QA3 levels.
• Align technology solutions with business needs and strategies at the senior level.
• Guide less-experienced Business Systems Analysts at QA3.

Qualifications

Candidates should bring strong analytical, problem-solving, communication, organizational, and interpersonal skills. The client emphasizes self-starters who can manage competing priorities and build trust with business customers.

For QA2 and QA3, you will need proficiency with HTML, XML, Java, and TypeScript, along with familiarity with React or Next.js.

A bachelor's degree is expected, preferably in Business, Computer Engineering, Computer Science, Information Systems, or Mathematics, although approximately four years of related progressive experience may substitute for the degree.