Quality Analyst

The Charles Stark Draper Laboratory, Inc.; Cambridge (MA); On-site; USD 82,000 - 220,000; Full time

Benefits offered by this job

Work-life balance programs

Employee clubs & activities

Discounts to museums & cultural events

Job summary

The Charles Stark Draper Laboratory, Inc. in Cambridge, MA seeks a Quality Analyst to support quality control/assurance, manage tasks, and collaborate with program management. The role emphasizes independent judgement, process improvement, and documentation across life-cycle activities.

Require a Bachelor's degree and 3 years in quality-focused work. Onsite position with potential for DOD security clearance; US citizenship required. Competitive salary and benefits apply.

Qualifications

• Bachelor’s degree in business or relevant field required.
• 3 years of experience in a quality-focused role.

Responsibilities

• Analyze data and document processes.
• Identify improvement opportunities and execute them.
• Manage the problem reporting process and track trends.
• Develop and deliver presentations and training materials.
• Coordinate and prepare materials for internal audits.
• Interface with program managers on contract requirements and deliverables.

Skills

Self-starting

Organized

Proactive

Detail-oriented

Written and oral communication

MS Word, Excel, PowerPoint

Collaboration

Problem solving

Project management

Education

Bachelor’s degree (business or relevant)

Job description

Overview: Draper is an independent, nonprofit research and development company headquartered in Cambridge, MA. The 2,000+ employees of Draper tackle important national challenges with a promise of delivering successful and usable solutions. From military defense and space exploration to biomedical engineering, lives often depend on the solutions we provide. Our multidisciplinary teams of engineers and scientists work in a collaborative environment that inspires the cross-fertilization of ideas necessary for true innovation. For more information about Draper, visit www.draper.com.

Job Description Summary

The Quality Analyst at Draper provides support for the quality control and assurance process and plays a role in maintaining standards, ensuring compliance and supporting quality teams. The incumbent will make independent judgements in planning work details, manage projects, interface with technical and program management staff at all levels in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient. The Quality Analyst may be the sub-task lead of a team executing plans and guiding their teams in addition to performing the following duties/responsibilities. In this role you will have:

• Familiarity with the acquisition, tracking, maintenance, utilization, and disposal of government property throughout its lifecycle.
• Familiarity with the risk management process: identifying, analyzing, and controlling threats.
• Experience with continuous improvement process for products, services, and processes.
• Experience with product and process non-conformance systems: identify, document, analyze and correct.
• Experience with writing documents and creating and giving presentations.

Duties and Responsibilities

• Analyze data, develop and document process.
• Identify areas for improvement and continuous improvement opportunities.
• Manage the problem reporting process by establishing reviews, enforcing policy, collecting metrics, actions and reviewing data for trends.
• Develop and give presentations, as needed.
• Update user guides, documents and training material.
• Coordinate, schedule and prepare presentations for internal business operations risk reviews.
• Track and follow up on action items, document new and updated risks.
• Participate in internal and external quality and/or property audits.
• Identify, investigate, and resolve issues.
• Interface with program managers and team members on contract requirements, customer deliverables and track deliverable status.

Skills and Abilities

• Self-starting, organized, proactive and detail-oriented.
• Effective written and oral communication skills.
• Proficiency with MS Word, Excel and PowerPoint.
• Experience with collaborative work.
• Experience with solving problems and contributing to process improvements.
• Ability to manage projects, activities that require scheduling, planning and organizing.

Education

Bachelor’s degree in business or relevant degree is required.

Experience

3 years prior experience required in a Quality focused role.

Additional Job Description

This role requires US Citizenship and the ability to obtain a DOD security clearance Onsite in Cambridge, MA.

Salary

The US base salary range for this full-time position is $82,300.00 - $220,000.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Union ranges will be in compliance with the collective bargaining agreement's approved rates by location and role. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and does not include bonuses or benefits.

Job Location

• Job Location - City: Cambridge
• Job Location - State: Massachusetts
• Job Location - Postal Code: 02139-3563

Benefits

Our work is very important to us, but so is our life outside of work. Draper supports many programs to improve work-life balance including workplace flexibility, employee clubs ranging from photography to yoga, health and finance workshops, off site social events and discounts to local museums and cultural activities.

Equal Opportunity

Draper is committed to creating an inclusive environment. We understand the value of inclusivity and its impact on a high-performance culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, or genetic information. Draper is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact [e-mail].

Join Our Team

We are in the business of redefining what is possible. Join our inclusive, multidisciplinary team to engineer the groundbreaking solutions of tomorrow. Explore life at Draper with your unique culture and benefits at draper.com.