Qualified Success Architect / Sr. Success Architect (UK/I)

Leadout Capital; San Francisco (CA); On-site; USD 140,000 - 200,000; Full time

Job summary

Leadout Capital is hiring a Qualified Success Architect/Sr Qualified Success Architect to own the successful implementation and adoption of the Agentic Marketing Platform for customers. You will drive onboarding, design scalable integration with Salesforce and GTM, and guide AI-powered engagement across web and email.

With 5-7 (or 7-10 for senior) years in software, you will partner with stakeholders to optimize pipeline, provide strategic guidance, and lead customer enablement and executive

Qualifications

• 5-7 years for QSA level; 7-10 years for Sr QSA level with 10 years of Mid Market/Enterprise software experience.
• Excellent interpersonal, communication, persuasion, presentation and writing skills.
• Deep working knowledge of Salesforce CRM.
• Working knowledge of marketing automation systems.
• Knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications.
• Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution.
• Willingness to work in a fast-paced startup environment with multiple roles.
• Bachelor's degree and passion for making customers successful with software solutions.

Responsibilities

• Lead customers through onboarding, implementation, and adoption of the platform.
• Partner with Marketing, Sales, RevOps, and IT to design scalable strategies.
• Architect and implement solutions that integrate with Salesforce and GTM systems.
• Guide configuration of AI-powered buyer engagement across web and email channels.
• Translate business objectives into technical designs, flows, and qualification logic.
• Consult with Enterprise Architects and RevOps to establish scalable data models and governance.
• Drive enablement by educating teams on AI SDR operations and pipeline optimization.
• Analyze engagement and pipeline metrics to deliver strategic recommendations.
• Conduct ESRs and roadmap discussions to demonstrate business impact.
• Collaborate with Product, Engineering, Sales, and Marketing to surface feedback.
• Act as trusted advisor to maximize platform value and accelerate time-to-pipeline.
• Support expansion and renewal discussions for deeper adoption.

Skills

Interpersonal skills

Communication

Persuasion

Presentation skills

Writing skills

Education

Bachelor's degree

Tools

Salesforce CRM

Marketing automation platforms

HTML CSS JavaScript

Job description

About the Role:

The Qualified Success Architect/Sr Qualified Success Architect (UK/I) will own the successful implementation and adoption of the Agentic Marketing Platform for new and existing customers. You’ll be living on the cutting edge of the next generation of sales and marketing technology, and will work with our customers to transform their sales and marketing processes to leverage the power of conversational marketing.

What You Will Be Doing:

• Lead customers through the successful onboarding, implementation, and adoption of the Qualified Agentic Marketing Platform and Piper the AI SDR Agent

• Partner with customer stakeholders across Marketing, Sales, RevOps, and IT to design scalable inbound pipeline generation strategies

• Architect and implement Qualified solutions that integrate deeply with Salesforce, marketing automation platforms, routing workflows, and GTM systems

• Guide customers through the configuration and optimization of AI-powered buyer engagement experiences across web and email channels

• Translate customer business objectives into technical solution designs, conversational flows, segmentation strategies, qualification logic, and AI SDR goals

• Consult with Enterprise Architects, RevOps teams, and technical administrators to establish scalable data models, integrations, governance, and operational best practices

• Drive customer enablement by educating teams on agentic marketing strategies, AI SDR operations, inbound conversion optimization, and pipeline acceleration best practices

• Analyze buyer engagement, conversion performance, pipeline impact, and adoption trends to deliver strategic recommendations and ongoing optimization plans

• Conduct Executive Strategic Business Reviews (ESRs) and strategic roadmap discussions with customer stakeholders to demonstrate business impact and align on future growth opportunities

• Partner cross-functionally with Product, Engineering, Sales, and Marketing teams to surface customer feedback, influence platform innovation, and improve implementation outcomes

• Act as a trusted advisor to customers throughout their lifecycle, helping them maximize platform value, accelerate time-to-pipeline, and achieve measurable business outcomes

• Support expansion and renewal conversations by identifying opportunities for deeper platform adoption and increased business impact

• Stay at the forefront of AI-driven go-to-market innovation, bringing new ideas and industry best practices to customers and internal teams

Qualifications:

• 5-7 years for QSA level
  7-10 years for Sr QSA level (10 years of Mid Market/Enterprise software experience)

• Excellent interpersonal, communication, persuasion, presentation and writing skills

• Deep working knowledge of Salesforce CRM

• Working knowledge of marketing automation systems

• Knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications

• Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution

• Must be willing to work in a fast-paced startup environment with multiple roles

• You possess a bachelor's degree

• Passion for making customers successful with software solutions