QMHP Outpatient C&A

Metrocare Services; United States; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Exceptional training

Medical coverage

Dental coverage

Vision coverage

Paid time off

Paid holidays

Employee assistance program

Retirement plan

Health savings account

Professional development

Bilingual stipend

Many other benefits

EO/AA

Tobacco-free facilities

Job summary

Metrocare Services seeks a QMHP-C&A Outpatient clinician to provide case management and recovery-focused services to children and adolescents with serious emotional disturbance. You will collaborate with an interdisciplinary team to enhance community functioning and school/home outcomes.

The role involves assessment, goals and objective development, crisis intervention, transportation coordination, and advocacy while supporting families and caregivers in navigating services.

Qualifications

• Bachelor's degree in human services with 1–3 years experience in MH/MR or Master's with 0–2 years.
• Basic math skills.
• Ability to apply common sense understanding to carry out simple one or two-step instructions.
• Proficient in Word, Excel, Outlook, and PowerPoint; Internet use for resources.
• Current Texas Driver License; must obtain Texas license if not in TX; insurable by center.

Responsibilities

• Provide overall service coordination, social skills, case management, emergency services/assessment, referral, transportation, linkage, and advocacy to individuals with varying needs.
• Perform duties in concert with other members of an interdisciplinary treatment team.
• Ensure authorization for clinical services.
• Formulate individual recovery plan based on assessment findings on all new admissions.
• Develop measurable objectives and goals agreed upon by the individual.

Skills

Social skills

Case management

Crisis intervention

Advocacy

Transportation coordination

Education

Bachelor's degree in human services

Master's degree in human services

Tools

Word

Excel

Outlook

PowerPoint

Job description

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.

GENERAL DESCRIPTION:

The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The QMHP-C&A Outpatient position provides skills and case management services to children and adolescents with serious emotional disturbance in an effort to improve functionality within the community, including home life and school. Services may include, but are not limited to, assessment, development of measurable recovery goals and objectives, referral, linkage, advocacy, monitoring, crisis intervention, transportation, crisis intervention, and continuity of care all of which could take place outside of a traditional work day. The overall goal of this position is to maximize the individuals potential level of functioning, reduce hospitalization and aid in the successful reintegration of children or adolescents in their families and other social supports.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide overall service coordination, social skills, case management, emergency services/assessment, referral, transportation, linkage, and advocacy to individuals with varying needs.
• Perform duties in concert with other members of an interdisciplinary treatment team.
• Ensure authorization for clinical services.
• Formulate individual recovery plan based on assessment findings on all new admissions.
• Develop measurable objectives and goals agreed upon by the individual.
• Actively assist in obtaining and modifying goals as needed.
• Document all attempts to involve individual, service providers, and caregivers (unless opposed by the individual) in service plan process.
• Review service plans every 90 days or as clinically indicated.
• Participate in interdisciplinary team staffing.
• Present assessment findings.
• Update team on progress or lack of progress in reaching agreed upon goals.
• Provide relevant information that might affect course of treatment.
• Follow-up with assigned individuals who miss a scheduled clinic appointment.
• Document attempts to contact individual.
• Report repeated unsuccessful efforts to contact the treatment team.
• Document clinical services by close of next business day.
• Perform follow up hospital assessments the same day as requested by the hospital and report assessment outcome to the Clinical Manager.
• Facilitate inpatient admission upon request of the treatment team and/or hospital.
• Evaluate progress of clinical session, solicit feedback from individual(s), and consult with colleagues and team leaders when dealing with unfamiliar/uncomfortable issues.
• Co-facilitate family education workshops.
• Identify and assist individuals in obtaining entitlements by providing referrals, advocacy and negotiation, as needed.
• Provide a minimum of four hours per week of direct clinical practice.
• Engage in competency development using specialized clinical knowledge and advanced skills to assess, diagnose, and treat mental, emotional, and behavioral disorders, conditions, and addictions.
• Engage in and provide treatment methods across the following client types: Individuals, Marital, Couple, Family, Group psychotherapy.
• Performs other duties as assigned.

COMPETENCIES:

• Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws.
• Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
• C&A Competencies as outlined by HHSC for TRR requirements with emphasis on START, Seeking Safety.

QUALIFICATIONS EDUCATION AND EXPERIENCE:

Bachelors degree in human services with 1 to 3 years experience in MH/MR or related field or Masters degree with 0 to 2 years experience in human services.

MATHEMATICAL SKILLS:

Basic math skills required.

REASONING ABILITY:

Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

COMPUTER SKILLS:

Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.

Benefits Information and Perks:

• Competitive salary
• Exceptional training
• Medical/Dental/Vision
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Retirement Plan, including employer matching
• Health Savings Account, including employer matching
• Professional Development allowance up to $2000 per year
• Bilingual Stipend – 6% of the base salary
• Many other benefits
• Equal Employment Opportunity/Affirmative Action
• Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.

No Recruitment Agencies Please

Metrocare is the largest provider of mental health, developmental disability and permanent supported housing services in Dallas County serving over 50,000 children, teens and adults annually. For over 55 years, Metrocare has provided a broad array of services from mental health care, primary care, services for veterans and their loved ones, accessible pharmacies, homeless outreach, and supportive social services. Metrocare provides specialty mental health services to over 10,000 children and teens and has numerous programs for babies, children and adults with disabilities, including Early Childhood Intervention, Flourishing Families, Nurturing Parenting, Supported Employment and two specialty autism clinics in Dallas and DeSoto. Metrocare’s Altshuler Center for Education & Research is the premier training and research institute for community mental health professionals across Texas. Metrocare upholds the person-centered philosophy to focus care on the needs of individual. We take care to ensure that people’s preferences, needs and values guide clinical decisions and to provide care that is respectful of and responsive to those we serve. We see ourselves as partners in healing with our clients and their support network.