QLTY IMPV HC SPEC 2 HX

UCSF Health, AG; San Francisco (CA); Presencial; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

UCSF Health in San Francisco is seeking a Quality Improvement Health Specialist to lead and supervise processes that improve patient care, outcomes and operational efficiency. You will evaluate practice within patient outcomes and cost-benefit, supporting strategy and continuous improvement programs in the ACT and V4V initiatives.

You will identify workflow improvements, develop and monitor quality measures, translate data into actionable recommendations, and help build reporting systems to

Formación

• Working knowledge of QI standards and regulatory requirements.
• Working knowledge of QI models, tools, and data reporting.
• Detail oriented with strong organizational skills to complete tasks on time.
• Demonstrated problem solving to assess issues quickly and offer options.
• Strong interpersonal skills for collaboration with clinical and regulatory staff.
• Ability to convey complex clinical information in writing and verbally.
• Proficiency with administrative software and quality data management applications.
• One or more years of relevant experience.

Responsabilidades

• Assist with quality improvement initiatives.
• Support program evaluation and operational effectiveness for ACT and V4V.
• Identify opportunities to improve workflows and monitor quality measures.
• Translate data into actionable recommendations for improvements.
• Contribute to the development and maintenance of reporting systems.
• Support planning and implementation to enhance clinical and community services.

Conocimientos

QI standards

chart review & abstraction

regulatory requirements

data analysis

problem solving

interpersonal skills

communication skills

quality data software

relevant experience

Educación

Bachelor's degree in nursing or healthcare

Descripción del empleo

Job Description

Job Function Summary:

Involves the establishment and supervision of processes (e.g., performance improvement, clinical documentation, etc.) to achieve the optimal degree of excellence in the services rendered to every patient. Evaluation of practice operates within the parameters of patient outcome, cost-benefit in care provision, and patient access to the health care delivery system. Provides for internal strategic planning efforts and implementing continuous quality improvement programs.

Custom Scope:

Works on assignments that are of moderate diversity in scope. Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. The Quality Improvement Health Specialist will support quality improvement initiatives, program evaluation, and operational effectiveness for the ACT and V4V programs. This position will assist with identifying opportunities to improve workflows, supporting the development and monitoring of quality improvement measures, evaluating program performance, and translating data into actionable recommendations. Responsibilities also include assisting with the development and maintenance of reporting systems, monitoring outcomes, supporting improvement initiatives, and contributing to program planning and implementation to enhance the quality, efficiency, and effectiveness of clinical and community-based services.

Department Overview:

The Addiction Care Team (ACT) at Zuckerberg San Francisco General (ZSFG) is a consult service for emergency department and hospitalized patients at ZSFG with unhealthy alcohol, drug, and tobacco use. The consult service works with hospital-based medical teams to initiate evidenced-based medication services for addiction, help diagnose use disorders, provide motivational interviewing and safe supply education to patients, and assist in care coordination that is tailored to patient needs. The service is staffed by an attending physician, patient navigators, licensed vocational nurses, a nurse practitioner, and addiction medicine fellows.

The Vouchers 4 Veggies (V4V) is a community-based healthy food and produce prescription initiative founded in 2015 at the University of California, San Francisco (UCSF). V4V healthy food voucher program embedded in underserved neighborhoods and communities that allows low-income individuals to purchase fruits and vegetables at partnering retailers, including large grocers, corner stores, and farmers markets. Participants of the program obtain $20 or $40 vouchers through community organizations and clinics, including the UCSF Osher Center and the Diabetes and Newcomers Clinics at ZSFG. Residents receive vouchers from people and places they are already familiar with and trust, working with their doctors, case managers, and social workers to address their healthy food needs. Since 2015, V4V, in partnership with the San Francisco Department of Public Health, has infused more than $1.5 million in produce purchases into low-income neighborhoods. By supporting the ability of local retailers to stock fresh fruit and vegetables, V4V reduces food deserts, contributing to a more healthy and vibrant community.

Qualifications

Knowledge, Skills and Abilities (KSAs)

• Knowledge, Skills and Abilities Req / Pref Working knowledge of QI standards, clinical chart review and abstraction, and regulatory requirements.
• Req Working knowledge of QI models, tools, and techniques, including collection, aggregation, abstraction, analysis, and reporting of data.
• Req Detail oriented, with demonstrated organizational skills and the ability to complete projects and tasks on a timely basis.
• Req Demonstrated problem solving skills to assess problems quickly and develop multiple options for effective and timely resolution.
• Req Demonstrated interpersonal skills for collaborating effectively with a range of clinical and technical staff and representatives of external regulatory agencies.
• Req Demonstrated ability to effectively convey complex clinical and technical information both verbally and in writing, and to produce reports, presentations and documentation.
• Req Working knowledge of various administrative and business software packages, and of the specialized applications for quality data management.
• Req One or more years of relevant experience.
• Education Req / Pref Bachelor's degree in nursing or other healthcare profession, or a combination of comparable clinical education and / or experience.