QC Technician - 3rd shift

Saint-Gobain; Worcester (MA); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Prescription

HSA/FSA

401(k) with company match

Paid time off

Annual bonus eligibility

Job summary

Saint-Gobain is hiring a Quality Assurance Technician for the Worcester, MA area on a 3rd shift (11:00 PM - 07:00 AM). The role supports Production and Quality by inspecting, testing, and documenting product quality and reliability, maintaining certification documents, and communicating results to relevant teams.

Responsibilities include participating in NCR/DMR processes, handling lab instruments, and ensuring validity of results through calibration and procedural adherence.

Qualifications

• Thorough understanding of quality testing procedures (coatings, optical, defects) is required to determine if products meet SOPs and customer qualifications.
• Work from well-defined work orders and SOPs; understand manufacturing processes and equipment and their impact on product.

Responsibilities

• Inspect, test, and document product quality and reliability.
• Maintain certification documents and document test results in QAR system.
• Escalate concerns through NCR/DMR processes and communicate findings to Quality and Production teams.
• Prepare Quality Assurance Reports (QAR) and issue customer certificates of Analysis.
• Schedule calibrations with maintenance or external vendors and update schedules.
• Follow safety procedures when handling ovens, chemicals, and lab equipment.

Skills

Inspection & testing

Documentation

Communication of findings

Calibration

Lab equipment usage

Tools

Microscope

Light boxes

Oven testing

Lab hood

Job description

JOB RESPONSIBILITIES:

The Quality Assurance Technician supports Production and Quality departments by inspecting, testing, and documenting product quality and reliability. Responsibilities include maintaining certification documents, communicating findings to relevant teams, and participating in NCR and DMR processes. QA Technicians may interact with customers and suppliers, support product development, and ensure laboratory results' validity through instrument maintenance and calibration.

This role is for 3rd shift (11:00 PM - 07:00 AM)

ESSENTIAL DUTIES AND RESPONSIBILITIES

Materials & Products

• Works with film in various stages of mixing, coating, converting, or lamination production from raw material to finished goods.
• Also uses tapes, cotton pads, and other lab supplies
• Uses various solvents, adhesives and other chemicals to support testing methods.

Equipment

• Use scissors, cutting board, tape measures to prepare samples to precise dimensions
• Use naked eye, microscope, and light boxes to identify material defects
• Uses standard and heat-sealing ovens, light transmission machines, opacity transmitters, and standard lab equipment to perform material and product testing.
• Use Vented Lab hood, mix stand, and tumbler when working with chemicals
• Must read and interpret product specification sheets to initiate proper testing procedures.
• Ability to use and understand manufacturing equipment used in producing products may be beneficial to identify and analyze whether the defects are a result of material, equipment or operator error.

Procedures

• Reviews work schedule at the start of each day to determine oven settings, chemicals required and testing times.
• Follows well-defined standard operating procedures for each quality test to include sample size, heat required and peeling process.
• Visually assesses quality based on pre-determined specifications including control samples.
• Resolves testing errors, with supervision, by reviewing test specifications, machine calibration, and proper adherence to wait times.
• Prepares Quality Assurance Report (QAR), enters information into electronic spreadsheet for use in quality certifications and escalates any concerns or variances to Quality Engineering or Supervisor.
• Enters test data into QAR and creates customer certificates of Analysis. Notifies shipping to include proper certification in package being sent to the customer. Maintains certificate contact list Documents nonconformance, defective and return materials in Queen Anne Drive (QAD) electronic system.
• Follows work orders and standard operating procedures to review quality control test results for conformance with predetermined specifications prior to certification.
• Documents and reports on non-conforming materials in QAR system for further review by QA Manager and Production Manager Performs testing on returned products, documents test results, issues internal corrective action or not based on findings and communications with Engineer.
• Must read and interpret product specification sheets to review proper testing procedures and results.
• Creates point of control samples for future reference and reviews with QA Manager and Production Manager.
• Schedules calibrations with maintenance or outside vendor and updates maintenance schedule. May be trained to perform simple calibrations without external assistance.
• Understands and adheres to all company safety specifications related to the use of ovens, chemicals, and other materials.

JOB REQUIREMENTS:

Complexity

• Thorough understanding of quality testing procedures (coatings, optical, defects) is required in order to determine if products meet SOP’s and customer qualifications.
• Work from well-defined work orders and SOP’s.
• Thorough understanding of manufacturing processes and equipment and the effect on product.

Latitude of Judgment

• Receives specific work instruction from work orders and escalates any concerns or variances to Quality Engineering or Supervisor.
• Initiates NCR/DMR as needed based on understanding of product and customer specifications.

Supervisory responsibility

• This job does not have any supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS

Ability to read and comprehend instructions, blueprints, and memos. Ability to effectively present information in one-on-one situations and small groups.

MATHEMATICAL SKILLS

Ability to perform basic mathematical calculations to include conversions, weight measurements, volume, and distance.

REASONING ABILITY

Ability to solve problems and deal with a variety of variables in situations. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

Saint Gobain issued fork truck license.

Saint-Gobain Performance Films and Solutions is a global leader in high-performance materials, specializing in advanced film solutions for automotive, architectural, and custom applications. We provide innovative products designed to enhance solar control, privacy, safety, and surface protection. Committed to sustainability and customer satisfaction, we deliver reliable, high-quality solutions that meet the evolving needs of our clients while minimizing environmental impact.

At Saint-Gobain we design, manufacture and distribute materials which are key ingredients in the wellbeing of each of us and the future of all. Join our innovative, passionate and entrepreneurial community to improve the world of tomorrow with us.

At Saint-Gobain, we support your overall well-being through our Be Well. Be You. program, offering flexible benefits to support your physical, emotional, financial, and social health. Benefits include:

• Medical, Dental, Vision & Prescription Coverage
• Health Savings Account (HSA & Flexible Spending Accounts (FSA)
• LiveLive Wellness Program & Employee Assistance Program (EAP)
• Paid Time Off & Paid Parental Leave
• 401(k) with Company Match and Retirement Benefits
• Life, Disability, Critical Illness & Accident Insurance
• Commuter, Legal, Identity Protection, Pet Insurance & Employee Discounts
• Backup Child/Elder Care and Volunteer Day Opportunities
• Annual company-provided safety shoes and safety glasses

Benefits may vary based on role and location.

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state’s Pay Transparency laws to the SGNA HR Compliance team at SGNA_HR_Compliance@... .

Certain locations require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer potential candidates. Provided is the local pay range for this position, which is $22.50 to $27.50 per hour, plus 3rd shift differential of 13% of base pay. This hourly pay rate offered can vary depending on location, internal equity, job-related knowledge, skills, and experience among other factors. In addition to the hourly base pay rate, this position is eligible for an annual bonus. The targeted bonus amount can be up to 10% of hourly rate based on company and individual performance measures. The total annual target cash range for this position, is $51,700 - to $63,200. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.

Additional Pay Incentives for This Role Include: (Edit as needed for role)

• Shift Differentials 13% (3rd Shift)
• Standard Overtime (Hourly Rate * 1.5)