QC Lab Technician

RPM SPG; Westfield (MA); On-site; USD 52,000 - 70,000; Full time

Job summary

RPM SPG in Westfield, MA seeks a QC/QA Technician to assist with quality procedures for production batches and new materials. You will compile QC data, communicate deviations, and maintain statistical records in the ERP system.

This role emphasizes batch testing, calibration of QC equipment, and collaboration with the QC manager to resolve products outside specifications. Strong math, Excel skills, and ability to work with limited supervision are required.

Qualifications

• High school diploma and basic math/communication skills.
• Proficient Excel and computer skills.
• Up to three years in QC field helpful.
• Batchmaking experience helpful.
• Familiarity with analytical tools is a plus.

Responsibilities

• Check production batches against standards.
• Advise batchmaker on necessary adjustments.
• Recheck batches after adjustments to meet specs.
• Use analytical tools to compare samples to standards.
• Record results of comparisons in D365.
• Consult QC manager on products >10% out of spec.
• Approve product record data in D365.
• Check bulk raw materials against specs on receipt.
• Consult QC manual for analysis requirements.
• Calibrate QC/QA equipment as required.
• Other duties may be assigned.

Skills

Math

Written communication

Computer skills

Analytical tools

Attention to detail

Education

High school diploma

Tools

Excel

Munsell test

Quality tools

Job description

JOB DESCRIPTION GENERAL SUMMARY:

Assists with application and monitoring of established quality procedures and methods for production batches and new raw materials. Compiles, tabulates and summarizes QC data for analysis. Prepares and communicates variables and deviations from prescribed standards of quality. Maintains statistical records having to do with quality, nature and causes of defects in D365. Expedites and follows up changes to allow for prescribed quality standards.

PRINCIPLE DUTIES AND RESPONSIBILITIES include the following.

• Check production batches by comparison to standards
• Advise batchmaker of any necessary adjustments to apply to product batch
• Recheck batch after adjustments are made until product is within standard product specifications
• Use proper analytical tools to compare product to standard specifications and to wet and/or dry samples
• Record results of comparison in D365
• Consult with QC manager on products more than 10% out of product specifications
• Upon approval of product record data in D365
• Check bulk raw materials against standard product specifications upon receipt
• Consult Quality control manual for specific requirements for product analysis of production batches as well as raw materials
• Calibrate QC/QA equipment as required

Other duties may be assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience and Education Required

• High school diploma
• Proficient math and written communication skills
• Good computer skills - knowledge of Excel required
• Up to three years in industry related QC field helpful
• Prior batchmaking experience helpful

Specific Knowledge, Skills, and Abilities Required

• Successful completion of Munsel Color test, helpful
• Familiarity with products used in batchmaking processes
• Familiarity with standard analytical tools

Reasoning Ability

Employee must work with limited supervision following written and verbal instructions.

CERTIFICATES, LICENSES, REGISTRATIONS: N/APHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions. Occasional lifting and/or carrying of up to 40 lbs. Is required. Standing for extended periods of time (approximately 90% of 8-hour shift) is required with some sitting, walking, reaching, handling, bending and stooping.

WORK ENVIRONMENT

Normal laboratory industry related environment conditions are present in the QC/QA laboratory. Employee on occasion will be required to go into the manufacturing areas, where normal manufacturing environment conditions are present. The company provides any required personal protective equipment.

KEY PERFORMANCE INDICATORS (KPI)

Turnover of correct production batches QC efficiency as gauged by customer RMA's