QC Lab Systems Analyst

Eli Lilly and Company; Pleasant Prairie (WI); On-site; USD 66,000 - 154,000; Full time

Job summary

Eli Lilly and Company’s Lilly Kenosha site in Pleasant Prairie, Wisconsin, is seeking a QC Lab Systems Analyst to deliver, integrate, and support LIMS, CDS, and instrument data systems in our Quality Control laboratories. You will lead system design, ensure compliance with 21 CFR Part 11, and drive continuous improvement with cross-functional teams while mentoring others at the P3 level.

This on-site, full-time role offers exposure to cutting-edge lab technology, SAP, MES integrations, and

Qualifications

• Bachelors in relevant field; GMP/21 CFR Part 11 knowledge.
• 5+ years implementing or supporting QC lab systems (LIMS/CDS).
• Hands-on experience with LabVantage, LabWare, Waters Empower, or Thermo Chromeleon.
• Understanding of data integrity and computer system validation.
• Strong QC lab process knowledge and analytical skills.

Responsibilities

• Design, configure, implement, and maintain QC lab systems (LIMS/CDS).
• Translate lab requirements into system designs and master data.
• Lead integration of instruments with LIMS, CDS, and ERP/MES.
• Ensure compliance with 21 CFR Part 11 and data integrity.
• Own day-to-day lab system operations and incident management.
• Mentor team members and participate in inspections.

Skills

Analytical thinking

Problem-solving

Cross-functional collaboration

Communication skills

Agile/LEAN experience

Technical leadership

Education

Bachelor's degree in Computer Science, Engineering, Chemistry, Life Sciences, or related field

Master's degree in Computer Science, Engineering, Chemistry, Life Sciences, or related field

Tools

LabVantage

LabWare

Waters Empower

SQL

Python

ServiceNow

SAP S/4HANA

MES

Job description

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.

Tech at Lilly QC Lab Systems Analyst | Lilly Kenosha

Position Summary

Lilly is entering an exciting period of growth, and we are committed to delivering innovative medicines to patients around the world. This is an exciting once-in-a-lifetime opportunity to work in a state-of-the-art manufacturing site in Pleasant Prairie, Wisconsin. The facility will utilize the latest technology to increase the company’s manufacturing capacity in parenteral (injectable) medications, device assembly and packaging operations. The Lilly Kenosha site will leverage use of high-tech equipment, advanced highly integrated and automated manufacturing systems, and have a focus on minimizing the impact to our environment.

As QC Lab Systems Analyst, your main function is to deliver, integrate, and support the computerized systems used in the Lilly Kenosha Quality Control laboratories, including the Laboratory Information Management System (LIMS), Chromatography Data System (CDS), and laboratory instrument integrations. You will partner closely with the QC laboratories, Quality Assurance, and global Tech@Lilly teams to ensure lab systems are reliable, compliant, and enable right-first-time testing and timely batch release.

At the P3 level, you will act as technical lead for QC lab systems workstreams, own solution design and integration decisions for your area, and mentor team members.

Key Responsibilities

• QC Lab Systems Delivery:
• Design, configure, implement, enhance, and maintain QC laboratory systems, including LIMS (e.g., LabVantage), CDS (e.g., Waters Empower), and laboratory instrument data systems.
• Translate QC laboratory requirements (sample management, test methods, specifications, stability, environmental monitoring, and release workflows) into system designs and master data configurations.
• Lead integration of laboratory instruments and lab systems with LIMS, CDS, and enterprise systems (e.g., SAP S/4HANA, MES) using site edge connectivity and global integration patterns.
• Stay up to date with emerging laboratory digital technologies (paperless lab, lab automation, data analytics) and recommend their application at the site.
• System Operations and Support:
• As a Process Team member, own day-to-day operations of QC lab systems, ensuring availability and performance to support testing and batch release.
• Lead incident, problem, and change management for lab systems, including root cause analysis for complex or recurring issues and corrective and preventive actions.
• Manage system lifecycle activities, including upgrades, patching, periodic reviews, user access management, and backup, restore, and disaster recovery testing.
• Compliance and Data Integrity:
• Ensure QC lab systems comply with 21 CFR Part 11, EU Annex 11, GMP requirements, data integrity (ALCOA+) principles, Lilly policy and procedures, and local procedures.
• Own computer system validation deliverables for lab systems using a risk-based approach consistent with GAMP 5 and Lilly computer system validation standards.
• Ensure audit trail review and electronic record and signature controls are designed, documented, and executed.
• Serve as QC lab systems subject matter expert during internal and external inspections and ensure timely execution of findings management.
• Collaboration and Continuous Improvement:
• Collaborate with QC Chemistry, QC Microbiology, Quality Assurance, Engineering, global Tech@Lilly lab systems teams, and vendors to drive continuous improvement in laboratory operations.
• Effectively influence the business to drive value and implement the appropriate digital solutions.
• Technical Leadership:
• Provide technical mentoring and development for lab systems team members.
• Represent the site in network and global lab systems forums, benchmarking solutions internal and external to Lilly.

Basic Qualifications

• Bachelor's degree in Computer Science, Engineering, Chemistry, Life Sciences, or a related field such as Chemical Engineer, Laboratory Sciences or Petroleum Engineering.
• Minimum of 5 years of experience implementing or supporting QC laboratory systems (LIMS, CDS, or instrument integration) in a GMP-regulated industry.
• Hands-on experience with at least one commercial LIMS or CDS (e.g., LabVantage, LabWare, Waters Empower, or Thermo Chromeleon).
• In-depth understanding of 21 CFR Part 11, EU Annex 11, data integrity, and computer system validation.
• Strong understanding of QC laboratory processes and workflows.
• Strong analytical and problem-solving skills to identify and resolve technical issues related to lab systems, configurations, or integrations.

Preferred Qualifications

• Excellent communication and interpersonal skills to build relationships with stakeholders and articulate complex technical concepts.
• Adaptability and flexibility to work in a fast-paced, dynamic environment and manage multiple tasks simultaneously.
• Master's degree in Computer Science, Engineering, Chemistry, Life Sciences, or a related field.
• Experience configuring LabVantage (workflows, specifications, stability, environmental monitoring) or administering Waters Empower (projects, custom fields, system policies).
• Experience with instrument integration and data acquisition, including scientific data management systems (SDMS), middleware, and edge connectivity platforms.
• Experience integrating lab systems with ERP (e.g., SAP S/4HANA Quality Management) and MES.
• Experience with IT service management (ITSM) frameworks such as ITIL, and tools such as ServiceNow.
• Understanding of cybersecurity concepts and best practices for laboratory systems and networked instruments.
• Experience with Agile or LEAN methodologies.
• Experience deploying lab systems at a new or expanding manufacturing site.
• Exposure to international operations, diverse teams, global IT projects, or working in a global organization.
• Proficiency with SQL and scripting languages (e.g., Python, JavaScript).

Other Information

• Role is Monday through Friday and based on-site. Must be flexible in providing support to accommodate other inputs (laboratory testing schedules, production schedules, shutdowns, etc.). Occasional extended-hour and/or off-hour work may be required.
• Position will be based in the Pleasant Prairie, Wisconsin area with the ability to travel to other U.S. Lilly sites and other global Lilly sites as required.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women’s Initiative for Leading at Lilly (WILL).

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is $66,000 - $154,000.

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities). Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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