QA Technician (Shift 7pm-7am)

Palram Basic; Kutztown (Berks County); On-site; USD 40,000 - 60,000; Full time

Job summary

Palram Americas seeks a Quality Assurance Technician to train operators on quality testing and to perform inspection and release of finished products. The role collaborates across production, supply chain, and customer support to meet sales and service objectives.

The position requires hands-on testing, data recording, and participation in ISO 9001 audits, with a rotating days/nights 12-hour shift schedule and strong attention to detail.

Qualifications

• Industry experience in Quality Assurance.
• Plastics background is a plus.
• Ability to read gauges.
• Strong math aptitude.
• Ability to differentiate colors.
• Excellent attention to detail.
• Strong analytical and problem-solving skills.
• Familiarity with Word and Excel.
• Experience with SPC, ISO Quality Systems.
• Ability to communicate across departments.

Responsibilities

• Rotate on a 12-hour shift schedule.
• Train shift managers and line operators on quality testing procedures.
• Perform quality testing to verify thickness, color, and length.
• Cross-train across Polycarbonate, PVC, and warehouse operations.
• Engage with operators to ensure understanding of specs.
• Manage computerized specs and customer requirements.
• Record defect data in spreadsheets using Excel or similar software.
• Review line QC instructions and update as needed.
• Document results to show products meet quality standards.
• Support continuous improvement and ISO 9001 audits.

Skills

Quality assurance experience

Analytical thinking

Attention to detail

Communication skills

Multi-tasking

Education

High school diploma or equivalent

Tools

Excel

Gauge calibration

SPC software

ISO QA systems

Job description

Quality Assurance Technician Description

Grade Level 7 (Non Exempt)

Description

The Quality Assurance Technician is a hands‑on position responsible for training and developing production operators on effective testing of finished product at a level that will enable Palram Americas to meet sales and service objectives. The Quality Assurance Technician also performs testing, inspection, and release of finished product to meet sales and service objectives. Collaboration with other members of the production, supply chain, sales, purchasing, customer support teams, and parent and sister companies is paramount to achieve sales and service objectives.

Reports to:

Quality Assurance Supervisor

Essential Duties and Responsibilities:

• Position is a rotating 12‑hour shift
• Dayshift: 7:AM – 7PM, Nightshift: 7:00PM – 7:00AM
• Trains Shift Managers and line operators on effective and reliable quality testing procedures and policies to ensure quality standards
• Performs quality testing and checks to ensure adherence to quality specifications such as thickness, color and length
• Cross trains across the value stream to ensure quality standards are achieved in the Polycarbonate, PVC and warehouse operations
• Engages with machine operators to assure familiarity with quality specifications
• Manages computerized systems for specifications and customer requirements
• Creates, maintains, and distributes defect data into spreadsheets using Excel or applicable software
• Review QC inspection and test instruction at each line for effectiveness and makes updates/ changes as needed
• Records and reports results to provide necessary information to assure that products have been manufactured in accordance with quality standards
• Engages with co‑workers and supervisors to collaboratively solve process and product problems and accurately record production
• Assists the Quality Assurance Supervisor to drive and foster a continuous improvement environment throughout the organization
• Participates and performs ISO 9001 internal audits
• Responsible to perform Line Audits and other duties and activities as directed

Qualifications:

• Industry experience working in Quality Assurance
• Plastics background is a plus
• Ability to read gauges
• Strong math aptitude
• Ability to differentiate colors
• Excellent attention to detail
• Strong analytical and problem solving skills
• Strong multi‑tasking and organizational skills
• Familiarity with personal computers and software such as Word and Excel
• Experience with SPC, ISO Quality Systems and Gauge Calibration
• Ability to effectively communicate and collaborate with internal and external departments as required
• Ability to work in a fast pace environment with minimal supervision and excellent communication skills

Revised December 2025

Equal Opportunity Employer
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