QA Technician: Manufacturing Quality & Audits

Franklin Display Group; Belvidere (IL); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health Insurance

401K Matching

Paid Time Off

Holidays

Life Insurance

Flex Spending Account

Job summary

Franklin Display Group in Belvidere, IL is seeking a detail-oriented Quality Assurance Technician to uphold production quality and drive continuous improvement in a fast-paced manufacturing environment.

You will oversee product inspections, lead internal audits, conduct root-cause analyses, maintain test plans and inspection protocols, and collaborate with engineering and production to resolve issues and ensure ISO 9001 compliance.

Qualifications

• 3–5+ years of experience in a quality or quality engineering role.
• Working knowledge of ISO 9001.
• Proficient in measurement tools such as calipers, micrometers, and tape measures.
• Strong understanding of engineering drawings and technical specifications.

Responsibilities

• Oversee product inspections across all manufacturing stages.
• Lead internal audits, corrective actions, and continuous improvement initiatives.
• Serve as the main contact for customer audits.
• Lead root cause analysis of nonconformances using tools like 5 Whys, 8Ds, and Fishbone diagrams.
• Develop and maintain test plans, sampling standards, and inspection protocols.
• Manage supplier quality performance, including incoming inspections and corrective actions.
• Communicate with vendors and customers to resolve quality concerns and complaints.
• Implement and maintain vendor evaluations and supplier scorecards.
• Evaluate the quality of materials or products and advise customers, production, & engineering on technical or procedural issues
• Travel to vendor sites to ensure Franklin quality is maintained.
• Promote a quality-first culture across all departments.
• Work alongside Engineering and Production when non-conformities are found to determine final decision to pass or not.
• Take initiative to improve processes which affect quality.
• Maintain relationships with all department managers.
• Participate in training and meetings.

Skills

Quality Assurance

Root Cause Analysis

ISO 9001

Measurement Tools

Engineering Drawings

Problem Solving

MS Office

QMS/ERP Systems

Manufacturing Experience

Team Collaboration

Tools

Calipers

Micrometers

Tape Measures

Hand Tools

Job description

Franklin Display Group in Belvidere, IL is seeking a detail-oriented Quality Assurance Technician to uphold production quality and drive continuous improvement in a fast-paced manufacturing environment.

You will oversee product inspections, lead internal audits, conduct root-cause analyses, maintain test plans and inspection protocols, and collaborate with engineering and production to resolve issues and ensure ISO 9001 compliance.