QA Technician Lead

Millennium Print Group, A Subsidiary of the Pokémon Company International; Morrisville (NC); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company that is a leader in the trading card game industry as a QA Technician Lead. In this role, you will ensure product quality through detailed inspections and effective communication with your team. Your analytical skills will contribute to continuous process improvement, while your ability to work collaboratively will support operational excellence. With a commitment to high standards and customer satisfaction, this is an exciting opportunity to be part of a rapidly growing organization that values quality and innovation.

Benefits

100% Employer-paid medical and dental

401(k) Plan with employer match

Paid time off including holidays

Employee Assistance Program

Comprehensive relocation package

Qualifications

• Experience in a manufacturing setting with a focus on quality assurance.
• Strong communication and analytical skills to support process improvement.

Responsibilities

• Perform detailed inspections to ensure product quality and compliance.
• Document and communicate non-conforming observations to supervisors.
• Collaborate with team members to achieve operational excellence.

Skills

Manufacturing experience

Printing experience

Teamwork

Communication skills

Analytical thinking

Attention to detail

Basic calculations

Job description

Join to apply for the QA Technician Lead role at Millennium Print Group, A Subsidiary of the Pokémon Company International

At Millennium Print Group (MPG), a proud subsidiary of The Pokémon Company International, we are driven by a bold vision: To be the leading manufacturer of trading card games and collectible cards. Located in the dynamic Research Triangle Park and Piedmont Triad regions of North Carolina, we're at the forefront of the industry.

Since our inception in 2014, our talented team has built a world-class organization that excels in customer focus, market competitiveness, and unwavering quality standards. Specializing in trading specialties and collectible cards, MPG offers a variety of unique services that set us apart.

Our commitment to excellence has fueled our rapid growth, nearly tripling in size since 2019. We attribute this success to our innovative approach and the high standards we uphold in every aspect of our work.

Join us at MPG and be part of a forward-thinking company that is shaping the future of trading card games and collectibles. Together, we can achieve great things and continue to lead the industry!

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What You Will Do

1. Perform detailed inspections to identify defects and variations from established standards. Immediately communicate non-conforming observations to supervisor to ensure quality is built into all products.
2. Complete customer order verification to ensure product accuracy and conformance to specifications.
3. Document both conforming and non-conforming issues within predetermined timeframes.
4. Select and inspect product samples for customer review and approval.
5. Identify incorrect or damaged products before final packaging and properly separate non-conforming items.
6. Validate quality processes, measure production standards at critical control points, and thoroughly document findings.
7. Collaborate with team members to deliver accurate and efficient results that support operational excellence and total customer satisfaction.
8. Perform other related duties as assigned to ensure efficient and effective functioning of the work unit.

What You Will Bring

1. Experience in a manufacturing setting.
2. Experience in printing.
3. Ability to work effectively as part of a team, demonstrating respect for all members.
4. Strong listening skills as part of effective communication.
5. Ability to apply basic calculations related to product quantities.
6. Proficiency in writing routine reports and correspondence.
7. Capability to follow various instructions whether written, oral, or in diagram form.
8. Clear and effective communication using practical common sense.
9. Analytical thinking skills to contribute to process improvement, with emphasis on excellence and attention to detail.
10. Physical ability to safely lift and carry 30 lbs.

How You Will Be Successful

1. Communication: Your communication skills, both written and verbal, are well-polished and effective. You understand that listening and expressing yourself clearly are equally important.
2. Bias for Action: You demonstrate eagerness to take initiative and persist in accomplishing objectives despite obstacles. You resolve requests and incidents with a high sense of urgency and ownership.
3. Great People Skills: You recognize that "how" is as important as "what" and build effective relationships across all departments.
4. Passion and Pride: You take pride in your work and consistently deliver high-quality results that add value to the company.
5. Growth Mindset: You thrive in dynamic environments as a self-starter who is eager to learn, grow, and build something great as part of the team.

What to Expect

MPG offers a leading-edge compensation package which includes the following:

1. A highly competitive compensation "above the industry" commensurate with experience which includes an annual incentive bonus plan.
2. 100% Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents.
3. 401(k) Plan with up to a 6% (dollar for dollar) Employer match.
4. Health Savings/Flexible Spending Account options.
5. Paid time off, including 10 company-paid holidays, plus 1 floating holiday.
6. Employee Assistance Program.
7. Comprehensive relocation package available for qualified candidates.
8. And, much more!

Millennium Print Group is an Equal Opportunity Employer

The duties and responsibilities described above are essential functions of the job. The following qualifications are representative of the knowledge, skills, and or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.