QA Technician

Advantage xPO; Town of Texas, Fort Worth (WI, TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Quality Assurance Specialist to ensure the accuracy and quality of client projects throughout the production process. This role involves detailed oversight of job specifications, managing paperwork, and performing quality control checks. The ideal candidate will thrive in a fast-paced environment, demonstrating strong attention to detail and effective communication skills. With a focus on process improvement and adherence to ISO standards, this position offers a dynamic opportunity for those passionate about quality in production. Join a team that values dedication and precision, and make a significant impact in the quality assurance field.

Qualifications

• 6 months to 1 year of experience in a quality-focused production environment.
• Direct Mail experience is essential.

Responsibilities

• Review and validate the quality of job specifications and printed output.
• Perform ongoing quality checks during the production cycle.
• Ensure all paperwork is completed and logged according to requirements.

Skills

Attention to detail

Multi-tasking

Customer needs understanding

Microsoft Office proficiency

Verbal communication

Written communication

Process improvement mindset

ISO 9001:2008 adherence

Education

High school diploma

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Quality Assurance Specialist Job Description

The Quality Assurance Specialist is responsible for ensuring accurate completion of client projects throughout the production process. This individual must demonstrate attention to detail and the ability to identify variances in printed and inserted output, according to client specifications. The role involves managing paperwork, quality control, and reporting related to daily programs. Knowledge of Direct Mail fundamentals, ISO 9001 documentation, security compliance, and postal regulations is required. The position may also involve handling PHI information and requires adherence to HIPAA regulations. The candidate must be able to multi-task and meet deadlines.

Position Responsibilities

1. Review and validate the quality of job specifications, digitally printed output, and insertions to ensure accuracy and timeliness.
2. Set up initial job jackets for 150-250 jobs daily.
3. Perform ongoing quality checks during the production cycle.
4. Ensure all paperwork is completed, logged, and accounted for according to requirements.
5. Oversee and review insert tracking system effectiveness and accuracy.
6. Perform postal functions, mark jobs complete, and produce daily reports.
7. Identify and correct inaccuracies or ambiguities in client specifications and escalate issues as needed.

Required Skills

• Ability to work in a fast-paced environment handling multiple projects with a high sense of urgency.
• Understanding of customer needs with the ability to recommend solutions.
• Team player with a mindset for process improvement.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Strong verbal and written communication skills.
• Self-motivated, organized, and detail-oriented.
• Adherence to ISO 9001:2008 policies and procedures.
• Availability to work overtime as needed.

Education and Experience

High school diploma required, with 6 months to 1 year of experience in a quality-focused production environment. Direct Mail experience is essential. Supervisory/Leadership skills, ISO 9001:2008, Lean Manufacturing, Six Sigma experience, and knowledge of postal regulations are a plus.