QA Technical Manager

Jobsbridge; San Ramon (CA); On-site; USD 100,000 - 140,000; Full time

Job summary

A technology solutions company is in need of a Software Quality Assurance Lead to oversee testing processes. This role requires strong leadership capabilities and at least 8 years of experience in software quality assurance, including management in testing automation. Ideal candidates should have a BS/BA in a relevant field and the ability to manage distributed teams effectively. The company values excellence in customer satisfaction and quality assurance processes.

Qualifications

• 8+ years of software quality assurance experience.
• 3+ years in a lead role or management position in test automation or performance testing.
• Experience testing client-server architecture from performance, load and stress perspectives.

Skills

Software Quality Assurance

Test Automation

Performance Testing

Analytical Skills

Leadership

Education

BS/BA degree in computer science, engineering or related discipline

Tools

MySQL

Job description

• BS/BA degree in computer science, engineering or related discipline
• Strong experience working with contact center systems and IVR
• 8+ years of software quality assurance experience
• Including 3+ years in a lead role or management position in test automation or Performance testing
• Experience testing Client-Server architecture from Performance, Load & stress point of view
• Strong analytical skills and experience with implementation and administration of Software Quality Assurance processes and test tools
• Excellent problem solving, interpersonal communication, and project management skills; strong leadership and mentoring skills
• Desire for achieving excellence in customer satisfaction, process & product quality as well as reliability
• Strong understanding of different software development life cycles (waterfall, iterative) and contemporary software quality assurance processes and automated tools.
• Must have experience in managing and working with distributed team members

NICE TO HAVE:

• Experience testing email/chat applications from server side point of view
• Experience with DBMS (MySQL desirable)
• Hands-on experience testing Telephony protocols and features for ISDN, PSTN
• Hands-on experience testing Bulk Call Generators (Spirent abacus A5000)
• Knowledge of foundation, principles and techniques of SW programming;
• Automation Test skills, ability to develop/modify scripts based on (Python & Java)
• Working experience on agile methodologies
• Experience in Real-time Mission critical Systems (Contact Centers, PBX, CRM)