QA Supervisor - 2nd Shift

OSI Careers; Chicago (IL); On-site; USD 73,000 - 109,000; Full time

Job summary

OSI Group in Chicago, IL seeks a QA supervisor to oversee safe production and ensure compliance with quality specifications across a wide range of products. You will lead HACCP programs, manage record-keeping, and coach the QA team in a fast-paced manufacturing setting.

The role requires coordinating with USDA and internal QA leaders, driving continuous improvement, and maintaining GMP adherence. Strong leadership, communication, and problem-solving are essential for success.

Qualifications

• 2+ years of related food manufacturing QA experience is preferred.
• Ability to work with employees at all levels of the organization.
• Strong problem solving and decision‑making skills.
• Demonstrated ability to communicate effectively both written and verbally.
• Ability to work in conditions with multiple priorities and time constraints.

Responsibilities

• Develop, implement and maintain the HACCP program including record keeping, logs, trend reporting, and validation testing schedules.
• Maintain and oversee all HACCP/FOOD Safety record keeping.
• Conduct annual HACCP validations, reassessments, and initial validations for new products.
• Conduct HACCP and GMP/SSOP training for the HACCP team.
• Interact with USDA inspector on HACCP / SSOP related issues.
• Perform Pre-shipment review of all CCP documentation.
• Responsible for supervisory activities including scheduling, performance, hiring, coaching, training and development and termination recommendations.
• Facilitate transitions between shifts and handoffs and communicate key information to peers and Production Management.
• Maintain a safe work environment with instructions and procedures, training employees to comply.
• Continuously monitor plant operations for quality and food safety program adherence.
• Participate in continuous improvement initiatives by identifying opportunities and recommending changes.
• Prepare routine and special reports documenting testing activities and issues.
• Administer the product recall program and disposition of returned products.
• Perform other duties as assigned.

Skills

QA experience

Leadership

Communication

Problem solving

Interpersonal skills

Multitasking

Overtime readiness

Education

Bachelor's degree in food science

Tools

Microsoft Office

Job description

As a premier global food provider, the OSI Group partners with the world’s leading foodservice and retail food brands to provide concept-to-table solutions that delight consumers around the globe.

Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential. We’re looking for individuals who thrive in an entrepreneurial environment and who enjoy working as a team to deliver unparalleled service and solutions to our customers.

Job Summary

Responsible for supervising employees and activities involved in ensuring the safe production of a wide range of products in compliance with company, customer and government requirements that meet required quality specifications.

Job Responsibilities

Develop, implement and maintain the HACCP program including record keeping, logs, trend reporting, and validation testing schedules.

Maintain and oversee all HACCP/FOOD Safety record keeping.

Conduct annual HACCP validations, reassessments, and initial validations for new products.

Conduct HACCP and GMP/SSOP training for the HACCP team.

Interact with USDA inspector on HACCP / SSOP related issues. Ensure that any follow up concerns are communicated back to QA Leader

Perform Pre-shipment review of all CCP documentation.

Responsible for all supervisory activities including, but not limited to, scheduling, performance, hiring, discipline, coaching, training and development and termination recommendations.

Facilitate transitions between shifts and seamless handoffs and communicate key information to peers, team members and Production Management

Maintain a safe work environment at all times by having safe work instructions, practices, and procedures in place for all positions and ensuring that employees are trained to understand and comply with those procedures. Apply corrective action consistently when required .

Continuously monitor , through subordinates, plant operations to ensure compliance with all quality and food safety programs through regular adherence to Good Manufacturing Practices (GMP’s), performance of sanitation audits, food safety checks (HACCP), and product quality checks conducted according to organization policies. Actively participate in prevention and correction of quality-related errors.

Participate in continuous improvement initiatives by identifying opportunities and recommending changes within own area of responsibility

Prepare a variety of routine and special reports that document testing activities, test results, and operational issues involving product quality and safety such as swab tests, finished product tests, and HACCP audits.

Administer the product recall program and disposition of returned products .

Perform other duties as assigned.

Experience & Skills

2+ years of related food manufacturing QA experience is preferred.

Planning, organizing, coordinating and leadership skills.

Computer skills including proficiency with Microsoft Office Suite (Excel, Word, and PowerPoint).

Ability to work with employees at all levels of the organization.

Strong problem solving, and decision‑making skills.

Demonstrated ability to communicate effectively both written and verbally.

Ability to work in conditions, which include multiple, and sometimes conflicting priorities, extended work schedules, and specific time constraints.

Additionally, candidate must interact well with other employees, work overtime as needed, be able to work in food manufacturing facility and adhere to all Good Manufacturing Practices .

Education

Bachelor's degree in food science , or a related field, or equivalent amount of food industry experience strongly preferred.

The salary range for this role is $72,512–$108,768, with a midpoint of $90,640. Offers are typically made between the minimum and midpoint of the range, based on skills, experience, and internal equity. In rare cases, highly qualified candidates may receive an offer above the midpoint; however, offers at the maximum of the range are not customary. The salary range posted represents the low and high end of OSI’s salary range for this position. Salaries will vary based on various factors, including but not limited to, location, education, skills, experience, and performance. Base salary is one component of OSI’s overall total rewards package. Other components may include bonuses, special pay programs, comprehensive time off, 401k with match, and a full suite of benefit offerings for you and your family.

Position requires the physical agility to perform continuous lifting up to 15 pounds, bending, squatting, pushing, pulling, stretching/reaching, use hands or fingers, talk, hear, feel objects, tools, controls and standing/walking on concrete flooring.

Work can be performed within a manufacturing plant environment with noise, extreme temperatures, and significant movement of powered equipment, people and conveyor.

Work is generally performed within a business professional office environment, with standard office equipment available.

Position requires the physical ability to stand/walk for duration of required work hour .

Qualifications

Education

Preferred

Bachelors or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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