QA Specialist/Investigator - QAS011 - Mon-Fri 9AM-5PM

WellLife Network; Village of New Hyde Park (NY); On-site; Full time

Job summary

WellLife Network seeks a dedicated compliance assessor to ensure adherence to federal and state regulations in a health services environment. As part of a leading nonprofit organization, you will conduct training, manage incidents, and foster high-quality care across multiple sites. Join us to make a meaningful difference while enjoying comprehensive benefits and a supportive workplace focused on professional growth!

Benefits

Medical, vision, and dental insurance

401(k) matching

Flexible spending accounts

Summer Fridays

Gym passes

Tuition assistance

Leadership training

Qualifications

• Experience in conducting investigations.
• Experience in conducting quality audits.
• Knowledge of OPWDD/OMH/DOH/CMS regulations.

Responsibilities

• Conduct site visits and ensure compliance with regulations.
• Investigate incidents and uphold safety protocols.
• Deliver training and support to enhance program quality.

Skills

Platform skills

Communication skills

Incident management

Education

Bachelor’s degree

Job description

Job Details

Job Location: Corporate Office (Main Office) - Lake Success, NY

Education Level: 4 Year Degree

Salary Range: $25.24 - $28.13 Hourly

Job Description

About WellLife Network:

WellLife Network is a leading health and human services organization dedicated to supporting individuals and families across New York City and Long Island. Recognized as a 2023 top-rated nonprofit, WellLife Network empowers people to overcome life’s challenges and achieve greater independence, well-being, and inclusion. We offer a comprehensive suite of programs spanning mental health, developmental disabilities, substance abuse, housing, and employment support, all grounded in a commitment to compassionate, high-quality care. Central to our mission is an unwavering dedication to diversity, equity, inclusion, and belonging (DEIB) within our organization and in the communities we serve. As a trusted community partner, WellLife Network fosters a nurturing environment where everyone has the opportunity to thrive and realize their fullest potential.

Position Summary:To assess program compliance with Federal and State regulations as well as agency policy and procedures. Provide training and technical assistance to program staff in incident management and quality assurance. Conduct thorough investigations of all reportable incidents, such as abuse and neglect.

Essential Accountabilities:

1. Regulatory Compliance:Conduct site visits, provide training, and review documentation to ensure compliance with federal, state, and agency policies.
2. Incident Management:Investigate incidents thoroughly, meeting regulatory timelines to uphold safety and adherence to policy.
3. Site Standards:Support programs in maintaining clean, well-managed environments that meet federal, state, and agency standards.
4. Training Verification:Regularly review training records to confirm all staff have completed required training and are well-prepared.
5. Team Collaboration:Partner with program staff, management, and leadership to share findings from site visits, address issues, and implement solutions effectively.
6. Developmental Training:Deliver training and technical support to enhance program compliance and elevate service quality.
7. Cross-Site Engagement:Travel as needed to support multiple program sites, fostering a cohesive, high-quality care environment.
8. Effective Communication:Maintain clear, consistent communication with teams to facilitate growth and uphold service standards.

Qualifications

Qualifications:Bachelor’s degree preferred; excellent platform and communication skills.Experience in conducting investigations. Experience in conducting quality audits in a Medicaid funded environment. Knowledge of OPWDD/OMH/DOH/CMS regulations and all aspects of incident management. Must have access to a vehicle and a valid NYS driver’s license. Must be able to travel in 5 boroughs and Long Island.

BENEFITS AND PERKS:
At WellLife Network, we prioritize our employees' growth and well-being with a comprehensive benefits package that includes medical, vision, and dental insurance, 401(k) matching, and flexible spending accounts. Enjoy perks like Summer Fridays, gym passes, and life insurance options. Our commitment to career advancement includes tuition assistance, mentorship, leadership training, and more. As a qualifying employer for Public Service Loan Forgiveness, WellLife Network supports your career and financial goals while helping you make a meaningful community impact. Join us to experience a workplace that invests in your success and well-being!