QA Representative II

Wiraa; California (MO); Remote; USD 50,000 - 75,000; Full time

Job summary

A leading company in payment solutions is seeking a Quality Assurance Representative II to join their Quality Assurance Department. This role involves overseeing QA processes, ensuring data accuracy, and maintaining compliance with company standards. The position offers a competitive salary and opportunities for career advancement in a vibrant work environment.

Benefits

Competitive salary and bonuses

Comprehensive health, vision, and dental insurance

Paid time off and sick leave

401(k) plan with employer match

Commitment to career development

Employee recognition programs

Qualifications

• 2 to 5 years of experience in payment processing.
• Proficiency in Microsoft Excel and data analysis.
• Working knowledge of payment processing systems preferred.

Responsibilities

• Monitor QA processes and ensure compliance in onboarding.
• Conduct audits for PCI compliance and data accuracy.
• Analyze and review merchant account pricing and discrepancies.

Skills

Analytical skills

Attention to detail

Communication skills

Data entry

Education

Bachelor’s degree in finance, business, or related field

High School Diploma or equivalent

Tools

Microsoft Office Suite, especially Excel

TSYS

PPM

Fiserv

Job description

6 days ago Be among the first 25 applicants

About The Company

Maverick Payments is a family-owned, privately held full-service payment provider based in Calabasas, California. We specialize in innovative technology solutions tailored for sales organizations, including ISOs and ISVs, enabling them to monetize payments through our white-labeled payments stack. Our product suite includes merchant acquiring services, a proprietary gateway, ACH processing, fraud and chargeback tools, analytics, and other value-added services. Our diverse team spans underwriting, risk management, compliance, legal, technology, product development, onboarding, customer support, and IT.

About The Company

Maverick Payments is a family-owned, privately held full-service payment provider based in Calabasas, California. We specialize in innovative technology solutions tailored for sales organizations, including ISOs and ISVs, enabling them to monetize payments through our white-labeled payments stack. Our product suite includes merchant acquiring services, a proprietary gateway, ACH processing, fraud and chargeback tools, analytics, and other value-added services. Our diverse team spans underwriting, risk management, compliance, legal, technology, product development, onboarding, customer support, and IT.

About The Role

Reporting to the Associate Director of Boarding & Maintenance, the Quality Assurance Representative II plays a vital role in maintaining the integrity and accuracy of all QA processes within the Quality Assurance Department. This position ensures compliance with company standards by auditing merchant accounts, reviewing data accuracy, and supporting ongoing quality assurance initiatives across multiple systems including TSYS, PPM, and Fiserv.

Responsibilities

• Monitor and maintain QA processes, ensuring accuracy and compliance in merchant onboarding and account maintenance
• Collect, review, and analyze merchant data across various systems including TSYS, PPM, and Fiserv
• Review merchant account pricing for accuracy and correct discrepancies
• Conduct regular audits for PCI compliance and data accuracy
• Stay informed on company promotions and risk programs such as ZBR and Moderate Risk Program
• Recommend enhancements to policies and procedures to improve QA processes
• Adhere to company policies regarding quality assurance and compliance
• Perform additional duties as assigned
  
  

Qualifications

• High School Diploma or equivalent required; bachelor’s degree in finance, business, or related field preferred
• 2 to 5 years of experience in payment processing
• Working knowledge of TSYS, PPM, and/or Fiserv systems
• Proficiency in Microsoft Office Suite, especially Excel
• Strong data entry and keyboarding skills
• Excellent written and verbal communication skills
• Strong analytical and research abilities with great attention to detail
• Ability to independently manage workload and produce high-quality results
• Knowledge of merchant pricing is preferred
  
  

What We Offer

• Competitive salary, bonuses, and incentives
• Comprehensive employer-sponsored health, vision, and dental insurance
• Paid time off, sick leave, and paid holidays
• 401(k) plan with up to 3% employer match
• Commitment to career development and advancement
• Employee recognition programs
• Vibrant office culture with team-building activities and celebrations
  
  

Location

This position is open to remote candidates residing in AZ, CA (outside LA metro), CO, FL, GA, ID, IN, KY, MA, MD, ME, NC, NJ, NV, NY, OH, TN, TX, UT, VA, and WA.

Equal Opportunity

Maverick Payments is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace and welcome applicants from all backgrounds. We comply with all applicable laws, including the Los Angeles Fair Chance Ordinance, and consider qualified applicants with criminal histories fairly.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Technology, Information and Internet

Referrals increase your chances of interviewing at Wiraa by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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