QA Program Analyst

Nassco; Norfolk (VA); On-site; USD 52,000 - 70,000; Full time

Job summary

General Dynamics NASSCO in Norfolk, VA is seeking a QA Program Analyst in the Quality Assurance department. The role focuses on supporting the QMS, CPI initiatives, audits, and metrics development to improve process performance.

You will work with subcontractors, collect KPI data, and prepare reports. The position requires a college degree in Quality or engineering and at least five years of related experience; familiarity with ISO standards and naval shipbuilding is a plus.

Qualifications

• College degree in Quality or related Engineering; 5 years’ experience.
• Understanding of ISO standards and ship specs (MIL-STD, CFRs, ABS) within 6–12 months.
• Knowledge of statistical methods and KPI reporting.
• Strong verbal and written communication; audit/reporting proficiency.

Responsibilities

• Audit processes, procedures, and products as part of the team.
• Assist with subcontractor evaluations and audits.
• Develop and maintain Excel KPI databases; Power BI a plus.
• Analyze processes and recommend improvements for out-of-control conditions.
• Ensure contractual quality requirements are understood and followed.
• Support corrective action plans and milestone dates.

Skills

QA experience

Statistical methods

ISO standards knowledge

Communication skills

Microsoft Word/Office

KPI reporting

Process improvement

Education

Bachelor's degree in Quality or related Engineering

Tools

Excel

Power BI

Job description

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Company: National Steel and Shipbuilding Com

General Dynamics NASSCO is a proud member of the General Dynamics Marine Systems business unit.In addition to ship construction, our capabilities include advanced ship repair, conversion, and maintenance for both commercial and national defense assets. We encourage you to learn moreabout our open positions and how you can become part of the important and exciting work we do here at NASSCO.Come join our team!

We currently have an exciting opportunity in our Quality Assurance department. This position specifically is located in Norfolk, Virginia. We are looking for a QA Program Analyst. The hours are M-F 6am – 2:45 pm.

Pay Scale:

$52, 275 - $69,700

Shift: ALL

Security Clearance :No Clearance

ESSENTIAL FUNCTIONS AND PURPOSE (Job Description)

Provide staff support to the Quality Management System (QMS) / Quality Assurance (QA) Metrics/ Continuous Process Improvement (CPI) Program Manager for the investigation, documentation and resolution of quality issues and initiatives. Support auditing of processes and products. Evaluate subcontractors’ QMS programs. Must be able to interpret standards, policies, procedures and agreed upon QMS Metrics to ensure the institutionalization of the QMS within the company and to ensure that QMS is continuously improving.

POSITION DEMANDS

• Typically has a college degree or equivalent in Quality or a related Engineering field (preferred), plus minimum five (5) years’ experience in the field; or Quality Management System (or equivalent) program analytics experience (5 years).
• Have a good understanding of ISO standards, ship specifications, drawings, MIL-STD, CFRs, ABS Rules, etc. or be able to demonstrate a good working knowledge of these requirements within 6 months to a year.
• Knowledge of statistical methods and problem-solving tools.
• Strong oral and written communication skills.
• Have strong computer word processing skills.
• Creating, evaluating, and reporting process/procedure performance analytics such as key performance indicators (KPI).
• Actively participates in implementing and monitoring continuous improvement initiatives to improve safety, improve quality, reduce cycle time, and reduce costs.

PHYSICAL REQUIREMENTS

X

Carrying

X

Lifting

X

Walking

X

Climbing

X

Pulling

X

Must be able to go on vessels

X

X

X

Visual Requirements

X

Crouching

X

Standing

X

Hearing

X

Stooping

X

Kneeling

X

Talking

Other: No restrictions for going onboard ship or vessel to conduct process inspections.

WORKING RELATIONSHIPS

Reports directly to the QMS/QA Metrics/CPI Program Manager. Position requires the incumbent to be resourceful, assertive, self-reliant and consistent, in dealing with internal and external customers on a wide range of issues. Considerable latitude in scheduling own activities.

PRINCIPAL RESPONSIBILITIES

• Acts as an audit team member and conducting audits of processes, procedures, and products.
• Assists with subcontractor evaluations
• Assists with audits and proposing and preparing updates to Quality Assurance Department procedures.
• Analyzes processes as necessary and recommending improvements as appropriate for out-of-control process conditions, sporadic defects and non-conforming products.
• Develop and manage excel performance databases with multiple processes and graphic displays of performance trends and KPI metrics. Power BI experience is a plus.
• Assists in the design of production, engineering, and materials processes, including data collection and appropriate statistical methodologies.
• Maintains an understanding of contractual quality requirements.
• Provides input, as appropriate, to business and production plans.
• Assist in Monitoring corrective action plans and milestone dates and ensures correction of internal control deficiencies.
• Other responsibilities and duties as assigned.

ACCOUNTABILITY

Inaccurate decisions, errors in work and information may put the fiscal position of the organization at risk and damage Company’s reputation.

UNIQUE/ADDITIONAL REQUIREMENTS

Regular, reliable attendance on-site is an essential function of the job. Occasional weekend work and / or extended hours. Occasional travel to job locations throughout Hampton Roads. Must quality for a CAC or DBIDS badge. Security Clearance (preferred).

Know Your Rights: Workplace Discrimination is Illegal

General Dynamics NASSCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other basis protected by local, state, or federal law.

If you have a disability that impacts your ability to complete the job application process and would like to request an accommodation, please contact our Human Resources Department.

Call [phone]. This contact information is for accommodation requests only, not to inquire about the status of applications. NASSCO is an Equal Opportunity / Individuals with Disabilities / Protected Veterans Employer

Nearest Major Market: Hampton Roads
Job Segment: QA, Security Clearance, Engineer, Business Process, Quality Manager, Quality, Government, Engineering, Management