QA & Performance Improvement Coordinator (RN, Quality) - HomeCare

Hartford HealthCare at Home; Glastonbury (CT); On-site; USD 70,000 - 90,000; Full time

Job summary

Join a leading homecare provider in Connecticut as a Quality Assurance & Performance Improvement Specialist. You will enhance clinical documentation and outcomes through data-driven approaches, ensuring compliance and promoting best practices. This role offers opportunities for growth and innovation while making a real difference in patient care.

Benefits

Tuition Reimbursement

Loan forgiveness for qualifying existing student loans

Employee assistance and wellness programs

Paid time off and health insurance packages

Qualifications

• Minimum of 3 years of certified home health experience required.
• Experience with Value-Based Purchasing, PDGM, CAHPS preferred.

Responsibilities

• Promoting understanding and collaboration within teams for best practices.
• Conducting record reviews and data analysis for quality improvement.
• Ensuring compliance with regulatory and organizational requirements.

Skills

Communication

Data Analysis

Quality Improvement

Education

Associate of Science Degree

Bachelor's degree in nursing

Job description

Location Detail:

34 Ledgebrook Dr Mansfield (10179)

Start here at Hartford HealthCare and work where every moment matters!

Hartford HealthCare at Home doesn't just take great care of our patients; we take great care of our Registered Nurses too! Our benefit options at Hartford HealthCare at Home are designed so you can care for yourself and your family, just as you care for others when you are here.

What Our Nurses Love About HHCAH

• Automatic enrollment into the Nurse Residency Program for all graduate RNs with less than one year of experience.
• Tuition Reimbursement up to $5,250.00 after six months of employment and up to 40% tuition discounts with partnering institutions for colleagues AND dependents.
• Loan forgiveness for qualifying existing student loans.
• Employee assistance and wellness programs including a strong focus on promoting mental health.
• Paid time off and health insurance packages.
• All clinicians are provided a cellphone and laptop.
• Discounts on services, products, and optional coverages such as movie tickets, pet insurance, travel, and more!

At Hartford HealthCare, we are focused on supporting our colleagues. Our Registered Nurses have the opportunity to practice at the top of their license using research, innovation, and evidence-based practices. We offer our Graduate Registered Nurses clinical instruction and additional learning opportunities as they complete the Nurse Residency program.

Hartford HealthCare at Home, the largest provider of homecare services in Connecticut, has been fulfilling our mission for more than 115 years. Our Person-Centered Care Model allows our employees to learn and grow within our organization, all while providing integrated support to the patient. As part of Hartford HealthCare, we leverage cutting-edge technology to provide quality care in our clients' homes. Most importantly, our employees are appreciated for the real differences they make in both the lives of their clients and their families.

Job Description: Quality Assurance & Performance Improvement (QAPI) Specialist

This role involves assisting with agency efforts to improve clinical documentation and outcomes through a systematic, comprehensive, and data-driven approach to maintaining and enhancing safety and quality. Responsibilities include compiling trends, reporting quality data across various domains, developing performance improvement plans, conducting record reviews, data analysis, and serving as a regulatory resource for clinical staff. Success requires a passion for quality clinical care and the ability to share knowledge effectively.

Key duties include:

• Promoting understanding, communication, and collaboration within teams to ensure best practices are utilized.
• Participating in the development, implementation, and evaluation of clinical quality improvement action plans.
• Engaging in agency QAPI activities, including monitoring patient and employee incidents, infection tracking, and quality indicators such as OASIS and patient satisfaction.
• Assessing clinical staff compliance with internal policies and external standards.
• Assisting with quality improvement data analysis and reporting.
• Reviewing OASIS assessments for accuracy and compliance with regulations and policies.
• Ensuring proper ICD-10 coding related to patient conditions.
• Developing interventions to improve quality scores and participating in initiatives to enhance quality metrics.
• Reviewing corporate data and promoting culturally competent performance improvement plans.
• Performing clinical record audits and providing educational feedback.
• Facilitating the use of evidence-based guidelines to reduce practice variation and optimize outcomes.
• Ensuring compliance with all regulatory and organizational requirements, including timely data submissions.

Qualifications

• Associate of Science Degree required.
• Bachelor's degree in nursing, PT, OT, SLP, MSW, Health Administration, Management, or related discipline preferred.
• Minimum of 3 years of certified home health experience required.
• Experience with Value-Based Purchasing, PDGM, CAHPS preferred.
• Licensure in Connecticut in your field of specialty.
• Experience in data analysis, statistical processes, and quality reporting.
• Ability to design and develop performance measures and provide education.
• Experience facilitating PI teams using quality improvement methodologies.
• Excellent communication skills, both verbal and written.
• Willingness to travel to regional branches; travel within the U.S. may be necessary.
• Knowledge of federal and state regulatory requirements.
• Adherence to Hartford Healthcare Leadership Behaviors and Core Values.

Additional Information

We offer exciting opportunities for career development and growth, with a focus on work/life balance. Our organization is committed to innovation and community education, and we value our employees' contributions to making a difference in patients' lives.